Maintenance staff was great. Jack B.did a fine job.He was also quick.
Great price for good apartment, clean and good condition
Be prepared to pay. So many rules they have here of the things you are not allowed to do, you get a feeling it's a student dormitory rather than an apartment complex to make a home. You better not be a smoker, because there is only one designated area to smoke at and they will fine you a $100,- dollar fee for lighting a cigarette in a parking lot before you made it to the designated area(for your guests too). With cameras on every corner it doesn't feel like you have much privacy. If you are ever even a day to turn in the proof of the renters insurance, which is required here, you'll be paying a $75,- dollar fine and they will not negotiate with you. Of course, might be more by now! And the things like that just go on. It used to be one of the better places in Altoona, we had lived here for quite a while, but in the last two to three years it has changed so much for the worse. Once we moved out got charged a couple of mysterious fees that they never explained, besides being a repair fee and a late fee and we could not figure out what it was since the apartment was in a great shape, and everything was paid up and on time. They took it out of security deposit, which also took them more than 30 days to return. Hmm... that'd be a late fee! Almost went to small claims court for that, since all that the management cares for is your money. Spruce Pointe, Oakland Pointe and Altoona Towers are run by the same people.
Resident quality has gone down some. Forced ISP and Cable was frustrating due to existing lines from another ISP are available. A choice would have been nice. Otherwise all is well.
There have been some issues in the apartment such as hot water pressure not being high enough, the fan in the bathroom stays on for awhile after the switch is down, and there seems to be an untimely response to fix those issues or answer questions. However, everything else in the apartment seems great, and the maintenance staff has been most helpful.
Come home to the quiet relaxation of Spruce Pointe. Private and luxurious, this is a haven with numerous amenities. Spruce Pointe is perfectly located near major freeways with access to downtown, shopping, medical facilities, and recreation. Available for your convenience are a playground, on site maintenance, and storage space. Experience the ease of deluxe apartment living amid beautifully landscaped grounds. You will have the time to pursue your interests while enjoying maintenance free living. Call Spruce Pointe today for further information about our affordable priced apartment homes.
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