The apartments and facility was very nice but I wasnt ready to make a decision that quickly.
Management team is horrible, we were moving down the hallway to a one bedroom to downsize and had done all the paperwork with the same woman and while she was showing our apartment (we had an overlap where we were home which is fine) she asked where we were moving.....DOWN THE HALL!? Never felt like a priority and felt judged I was living with my boyfriend (now fianc) while still in school and wasn't working full time yet (I paid my full half every month) she never included me on correspondence, would give us less than 24 hours notice before a showing. Beautiful units terrible service.
I have lived here for 4 years. The apartment is great and the staff are pleasant and professional.
We just signed our 3rd year lease here. Nothing in Altoona has comparable value. That and the excellent staff rate it top-notch, IMO . Plus, it is the only place that has achieved awards for safety compliance in Altoona. I am surprised to read lowball reviews on staff. Staff here are long-term employees who exceed in friendly, prompt and professional service. Sure, we have needed maintenance redos, but they diligently returned until completely corrected. I was in the office one day, when an irate tenant with foul language, was screaming over late charges. Not once did the staff reciprocate in like manner. Thats above & beyond skills.
Nice apartments. However. The management team is horrible. It's like she doesn't like her job and makes sure everyone knows it by the way she treats people. I dont know how she got the job but I feel she needs to take some classes on management
Welcome to the Perfect Place to Move in Altoona! Enjoy country living with city convenience at Altoona Towers. New upscale apartment homes with nothing in Altoona that compares. Laundry in each unit, 4 floors with elevator, community room, spacious efficiencies, 1, 2, 3 and 4 bedroom apartment homes, central air, large decks and patios. All utilities plus DIRECTV and high speed internet included in the rent. Stop by today or call us to schedule a tour.
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