I currently live in this apartment complex, and have for almost three years. In the last year, I have been met with mistakes on my acct that have been posed as my fault, unwilling management staff to help resolve their mistakes, amongst other things. The office presented false advertisement in regards to referrals, and was explained away as a courtesy, not as an incentive, when it took 1.5yrs to receive, though the complex received the benefit of an additional resident. The apartment themselves are fine for the most part, yet for the price one pays, you expect excellent residential service to go with the price. That is simply not the case, as I have still been unable to receive a corporate number for this complex. I would suggest finding a more friendly, accommodating place to live.
Whatever you do, DO NOT live on the first floor. It's awful . The floors are so thin, it sounds like a circus above me every day. I can even hear kids above me crying in the middle of the night. It's miserable. My sleep schedule is dependent upon my upstairs neighbors. On top of it, the staff is very unorganized and I've been told misleading/contradicting information several times. Can't wait until my lease is over!!!!!!
Being of of the first residents of this complex, I've seen many property managers come and go. The initial property managers promised many things including a gift certificate for damaged lawn furniture thrown into the (then) muddy un-sod lawn, told that my utilities would run around $80 dollars a month. Needless to say, I'm not pleased because neither were true. My first month utility bill was almost $300. I still wonder if I wasn't' paying for another I unit as well their construction crew. Now, because their website is down, residents who normally pay their rent on-line, are being charged a $50 late fee for not dropping a check off during their business hours. No after hour drop off box is provided for residents. I was told to pay for my inconvenience... I have very mixed reviews about this property.
After moving in to an apartment that was new but had undisclosed water damage, maintenance requests were completed slowly if ever. Communications regarding the state of our apartment were incomplete and slow. Also, our electric bills have been astronomically high despite conscientious energy usage and the new construction of our building. The gym, an important amenity, is in poor shape despite also being new--blinds broken, sound/TVs not working, cleaning supplies empty.
I absolutely LOVE my apartment. The amenities are top notch and the management staff has gone above and beyond to make me feel welcome since I moved here and the location is perfect for being just close enough to area attractions without the hustle and bustle of the city. LOVE LOVE!!
Welcome to The Villas by Watermark in Zionsville, IN, a truly unique community that provides each of its residents with a superior home environment. Located just North of Indianapolis, our apartments offer direct access to the area's finest shopping, restaurants and entertainment. You will find everything you need in one convenient location. Our Zionsville, IN apartments boast exceptional benefits and features that put you in the lap of luxury. With sleek designs and a comfortable atmosphere, we offer a one of a kind apartment community to make you feel right at home. As a resident of The Villas by Watermark, you will enjoy our expansive resort-style swimming pool with a hot tub, and our beautifully decorated clubhouse. With all of our convenient features and stunning amenities, you will soon see why we are anything but ordinary! Visit us to find out why The Villas by Watermark offer the best in apartment living in Zionsville, Indiana. Reserve your new apartment today!
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