I have really tried to like this place and it is just not happening. Work orders are not completed, the assistant manager likes to be rude with tenants, there is trash everywhere, and the list goes on.
We moved here about a week into November and have had numerous issues. My favorite so far being the noxious oder that began to emanate from behind the locked door in the apartment. Yes, they lock the water heater and furnace away. Well this smell was bad enough it began to make everyone in my household nauseous. My wife tried numerous times to call the office emergency line to no avail so we ended up with the fire department out here removing the door. Thank you Westfield Fire Department. The issue has been taken care of, not by the complex of course, but by us.
Per Corporate Office all work orders are to be completed within 48 hours. We turned in work orders on December 16, because for the second time since we moved in our dryer has stopped working, as well as our kitchen faucet leaking, and here we are Christmas day with no working dryer and the faucet still leaking.
The outdoor area is not kept clean. There is constantly trash everywhere and no effort is made to clean it. On occasion the areas around the dumpsters will be cleaned, but do not look for and of the trash that has blown away from that area to be picked up. I would hate to see the reaction of the corporate office if they were to actually drive through here and see the trash everywhere.
We have made a request about replacing a light in our apartment, which they said they would do, back in November, and here we are in December with the same light, yet to be replaced.
Maintenance never has any necessary parts as the rote answer to everything is " we have to order that." We had a problem with our thermostat and were told a new one would have to be ordered. So if we had no heat due to the issue, which luckily our heat was not affected due to the issue, we would have had to go without heat.
Great Place to work and live
Live well, work hard, and relax endlessly in our apartments for rent in Westfield at Casey Acres Apartments. Finding the right home is generally like everything else. To succeed, it takes a lot of hard work. But we've made it easy for you. Because when you're looking for Westfield apartments, our floor plans, amenities, and community are unrivaled. These apartments in Westfield, IN, include energy efficient appliances, like disposals and dishwashers for brief after-dinner cleanups. And when you need a quick repair, don't sweat it. Our maintenance team boasts of 24 hour turn-around on work orders. That's a key advantage to living in our Westfield, Indiana, apartments. We put our experience to work for you. Garages are available, for those of you not in love with scraping snow and ice from windshields during Indiana winters.
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