The apartments are nice and maintenance issue are resolved quickly, however, dealing with anyone in the leasing office is a major headache. It has been like pulling teeth just to get a simple explanation of leasing terms. I was told the manager was going to reach out to offer some clarity and that hasn't happened.
The office staff is very kind and friendly... for the first 2 months you live there. Then once they get to know you the act is off and theyre rude and have terrible attitudes. They give a short quick answer and if they dont know the answer then youre out of luck because theyre not going to try to find an answer.
The walls are PAPER thin so you hear EVERYTHING your neighbors are doing.
The renewal rates after the first year are higher than the rates they list for new tenants on their website.
Parking is crowded and you dont get a reserved spot or anything, so good luck hauling your groceries across the complex after you find a parking spot.
They advertise it as luxury but once you get up close you see its a facade.
If youre looking for luxury apartments look no further. Office staff is very accommodating, maintenance is on top of any repairs and grounds are gorgeous. I would recommend these apartments to anyone without hesitation. Thank you LOV for having such a wonderful place I can call home
The noisiest place Ive ever lived. The grounds are to well taken care of, no privacy in your own space since you can hear everything your neighbors do. If Im paying for luxury, the. I have a certain standard and this is not it. All the lower priced, normal apartments Ive lived in have never had this leave of issues.
Some office staff are rude. Some other office staff are unhelpful because they don't know the answers to simple questions, and don't offer to find the answer.
Parking spaces are inadequate.
Introducing The Lakes of Valparaiso. It all started with picturesque trees, welcoming green space and easy access to highways, health care and some of the finest schools in Indiana. Then, we assembled the finest team of environmental engineers, structural & landscape architects, interior designers and facility management teams to raise the bar of apartment living higher than ever. Be assured, The Lakes of Valparaiso is nothing close to ordinary. Please enjoy. Inside, Outside and Lakeside.
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