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Everyone is always pleasant and will to help. I rarely feel my concerns aren't being addressed in a timely manner and they typically follow up.
Have not receiving a call back yet about the water damage.
Parking continues to be a problem.
Maintenance is excellent - very responsive, very good. The main office has no idea what is going on, however. I have been here since it opened, and they still do not know my name. Turnover is very frequent and noticeable.
Parking seemed to be an issue. At night I was often forced to parallel park along a median or end of a lot. My car was hit once because of this.