WE'LL MAKE YOU FEEL AT HOME AT CARLTON APARTMENTS! Convenient location close to I-65 & I-465. Within walking distance to St. Vincents and surrounding medical plazas, fine dining and shopping. Your large patio or balcony overlooks our beautifully landscaped lakes & courtyards. Come home to Carlton Apartments, where quality and service are just the beginning!
The people that work for the appartments are nice and friendly. Anything I did done concerning problems in my apartment is taken care of in a timely manor.
Office staff is very friendly. Maintenance responds quickly. Mailboxes inside each building, and common hallways and stairs are cleaned regularly. Grounds are nicely landscaped. Nice views with lakes, grass, and woods. Large fenced patios.
The office staff is lazy when it comes time to renewing your lease. They expert an answer from you in a timely matter. I went into the office on 5/14/2018 to let them know that i was renewing my lease. They even made a copy of the reponse to my answer. I went into the office today 5/27/2018 to let the know again about renewing my lease. It shouldn't take this long to do the paperwork. I never had this problem when Tiffeny worked there. She is a good worker and gets the job now.
These apartments are too old. 7 years ago when I came to the US I moved to it and last year I went back and they are horrible and I'm leaving there. The rent went up too much to be some old apartments. When are they going to remodel? The 300 dollars if you refer someone is completely a lie. It makes you pay for the month if it ends and you do not notify it 30 days in advance, which I do not consider fair is that they make you pay the full month of the following month adn you pay the next month with a rent increase of 20 dollars plus 50 dollars for being out of contract. It is an abuse. Corporation or owners do something about it. They remodeled the office but the apartments are horrible. Notify that my apartment had mold and they did nothing.
Everytime I have tried to put in a maintanance issue I have been met with blame towards me on why something needs tending to. When I finally convinced them to come out i had my son sitting in my lap and the maintance worker said Ill let you deal with your son and Ill be back. He wasnt crying or anything. He never came back. The people in the office dont communicate. Ive filled out the same paperwork multiple times, on different occasions. They raise the rent every yr yet wont upgrade anything in your unit.