No matter where you are looking to live, Management Advantage Properties has got you covered. With many spacious homes and apartments available, we're sure you'll find your perfect home. With locations around the entire Greater Lafayette and West Lafayette area, be sure to check us out first. Our professional staff will make you their priority, even after you've moved in. Come see for yourself why Management Advantage Properties is the management company of choice.
Typical college town property management - charge as much as possible, do the least amount of maintenance possible, who cares if the tenants are satisfied they're only here for four years anyway.
They WILL find a way to keep your security deposit.
They WILL be very accommodating when you're a PROSPECTIVE tenant.
They WILL get every cent out of you they can BEFORE AND AFTER you move out.
Unbelievably incompetent. Maintenance requests range from 1 week to over a month. They refuse to answer my emails. This office is completely mismanaged, and it shows. Further, on my very first visit, I was assured a laundry list of items would be fixed, but it's been a battle all the way. The discrepancy between initial promises and lack of action indicate either lies or complete incompetence. I won't claim which. And, annual rent increases for what.... even worse service? Some facts:
* Winter electricity bills are 265/month because the building isn't insulated at all.
*Renters agreement requires me to keep the house at minimum 55F, but the baseboard heating at FULL BLAST can't maintain over 47F in the kitchen on very cold days. Their response was that "baseboard heating isn't efficient."
*Last summer, the repair guy fixed drafty windows by slapping black duct tape over the gaps on white windows.
*Fixing torn screens? No, cheap expandable ones from Home Depot that let the bugs fly in.
*Also, the stove blocks the GFCI plug in the kitchen... refused to do anything about that, too.
*I was reprimanded for putting several line items in the same maintenance request. They don't tell you that you shouldn't do it, but certainly don't approve of the practice.
*Windows locks aren't aligned properly, so the solution was to provide me with 1" round wooden dowels to shove into the window frame. I understand the building settles, but they decided to cheap out on window repair and can live with those consequences.
*I'm at about a 50% success rate in email communication acting cordially. I'm at a 100% success rate when I've given up being nice and letting them roll over me like I assume they can with most other renters.
EDIT: Within two days of writing this review, the office asked me to revise it and stated that they do not appreciate rude name calling. Well, I don't appreciate being treated like garbage. I've revised it with factual, specific concerns.
Management has been very helpful. Hoping to find my fit soon!
When I moved in, the brick wall that I share with the exterior of the building was supposed to be sealed so that it didn't continue to crumble. I have now lived here for 6 weeks, and the wall has yet to be sealed and little pieces of brick litter my floor and my furniture almost consistently. Nothing has broken since I moved in so I can not comment on the responsiveness of the maintenance staff to other issues besides the one mentioned above. Overall material condition of the apartment is good.
We have had numerous maintenance and upkeep issues. The maintenance staff themselves seem to try their best, but poor communication and disinterested customer service from Management Advantage have created and exacerbated the problems we have encountered with the property.