Apartment Guide

Orchard Hills

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201 Orchard Hills Dr, Jeffersonville, IN 47130

Ratings & Reviews

Orchard Hills

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Overall Ratings
(6 Ratings)

6 Reviews for Orchard Hills

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This is the most ridiculous place I have ever lived. One dumpster for an entire community thats always overflowing with trash. Dog crap everywhere. Maintenance requests that are never taken care of. You can hear everything single thing that your neighbors do and did I mention how overpriced it is? Youre far better steering clear of this place.


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Thank you for your feedback. We have one garbage compactor that's rated for more units than we have and two dumpsters as well located at the townhouse area. We understand your frustration with it overflowing, we've added signs and a courtesy officer to help patrol the area and we've sent numerous notices via email to the community about our trash policy. It's unfortunate that we have people consistently trashing things that are prohibited which causes the system to jam. We're having it converted to an auto system and building a cover and adding a door so that this stops. We've also made changes to the policy in regards to the dog waste not getting cleaned up. We fine those neighbors that we can verify left a mess and we've added additional dog waste stations throughout the community. If you are having issues with your neighbors please contact the Leasing Office so that we can address it for you.


Property Manager
Orchard Hills


This not a solicited review, I'm only posting because I've seen a lot of negative reviews on here and wanted to share my experience. I was furious with the previous people that worked here, they were rude, short with me, and never answered the phone. I had actually come in to give notice in April when I met the new manager and the ladies in the office. When Josh, the new manager was hired in March of this year he brought in an entirely new team with him. No, the transition wasn't perfect and I had some issues that needed attention but as soon as Josh and Jamal found out about them they immediately took action and fixed my AC issue. One of the issues Josh even came over while I was home to confirm it was done and to my satisfaction. I was also very curious as to why my lease charges showed in the portal but my sewer bill didn't. It didn't make sense to me because my charges didn't match the total and I thought they were overcharging me on purpose. I even got online and saw several reviews accusing them of just that. After coming to the office very angry and losing my cool, Julie calmly explained that the portal only shows the lease charges which are things like rent, cable, pest control, and trash. The sewer charge comes from the local sewer company and they are always willing to print a paper copy of my billing statement for my records. All in all I have liked the positive changes that the new people have brought to the community. I am on my second year here and as long as things keep getting better I plan on renewing one more time before I buy a house. If you are shopping around for a new place to live I would suggest at least going to meet the office people and see the community and don't just take some of these reviews at face value. I'm sure some of them are true but as a resident here I can tell you that things aren't as bad as some of these reviews make them out to be.


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Horrible customer service. The apartment I was given had a LOT of work to do to make it where it should be when you move in. Nail holes in the wall, two different colors of paint, washing machine wasn't hooked up, MOLD in the sprayer of my kitchen sink. I even had a light fixture land on me while I was in the kitchen (rusted). I asked for a concession or to be let out of my lease without penalty and was given neither. I get that things happen, but basic customer service says you need to make right what you did wrong. I might add, this has been going on for over a month now. I went to the office multiple times. Still not fixed. I've been painfully patient and kind through this whole process but now I'm done. I'm writing reviews and telling everyone to go ANYWHERE ELSE!!!!


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Mr. Godwin,

Thank you for your feedback. I wanted to follow up with you again to confirm that these issues were resolved to your satisfaction and see if there's anything else you need. We know that your move in was bumpy and imperfect but we are all working diligently to correct this for you. I sincerely apologize for any inconvenience these issues have caused and hope that the resolution we provided corrected them to your satisfaction.

Have a great rest of your day.


Property Manager
Orchard Hills


Pros of Orchard Hills - it's probably the nicest looking apartment complex in Jeffersonville (inside and out), maintenance is great and quick to help, the residents are amazing, the pool was great. I only paid $750 total for rent on the bottom floor, but I heard other people were paying $850+ for the same on higher floors. Cons of Orchard Hills - you hear EVERYTHING your neighbors do, they put hardwood floors on upper floor apartments so be prepared to know your neighbor's daily schedule, the dog park was renovated without announcement and closed for weeks, the on-site laundry is a literal joke - you have to wash and dry numerous times and one dryer was "under maintenance" for the full year that I lived here, lastly upon moving out and cleaning my apartment diligently I was charged extra fees that weren't disclosed to me in person or in my lease. I left this apartment looking better than I received - thank GOD I got $15 back for it!


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We regret to hear you were not satisfied at our community. Please reach out to us at the office at 812-288-0953 or stop by during our business hours 9am - 6pm so we can further discuss and resolve your issue. We would also be more than willing to go over any charges that came out of your security deposit to better help you understand why the charges posted.

Thank you,
Community Manager at Orchard Hills Apartments


We are current residents here at orchard hills and cannot wait to leave. We have lived in two other apartment complexes in the past and this has by far been the worst one. Rent for our 2bed/2bath is $1200 a month with all the extra fees they add (we were told $975. The management is terrible, rude and unprofessional. Nothing gets done the way it should and they try to charge you for ridiculous things. They advertise that they have laminate floors however you have to pay $65 extra a month for that. The pictures are very deceiving. Do not move here, youll be sorry!


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We regret to hear you were not satisfied at our community. Please reach out to us at the office at 812-288-0953 or stop by during our business hours 9am - 6pm so we can further discuss and resolve your issue. Also, can you please provide an instance when a member of my stall was terrible, rude, or unprofessional so that I can address this issue in a training session? I look forward to speaking with you soon.

Thank you,
Community Manager at Orchard Hills Apartments



Apartment Features

Air Conditioning
Cable Ready
Ceiling Fan(s)
New/Renovated Interior
Oversized Closets
Some Paid Utilities
Washer & Dryer Connections
Washer & Dryer In Unit
Garbage Disposal

Special Features

Disability Access

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Business Center
Emergency Maintenance
Fitness Center
Individual Leases
Laundry Facility
Pet Park
Swimming Pool
Wireless Internet Access
On Site Maintenance
On Site Management
Recreation Room

Additional Features

All Electric
Cable Ready
On-Site Clothes Care Center
Outside Storage on Balcony
Pet Stations
Plush Carpet
Washer/Dryer Connections
Handicap Accessible Units upon request

Property Details

Orchard Hills

Close to everything, yet nestled in a park-like setting with lush trees, grassy courtyard areas, and beautiful landscaping. Orchard Hills is the perfect place to call home. We offer a selection of spacious and thoughtfully designed one, two and three-bedroom garden style apartment homes. Orchard Hills is sure to have the ideal home to fit your lifestyle. We are very pet friendly and welcome large pets in select homes. Orchard Hills features the area's largest swimming pool, 24-hour fitness center, business center, bark park, playground area, and a recently renovated clubhouse. The location of our community is perfect for shopping, dining, and so much more! We are only minutes from the new East End and Downtown bridges which is sure to make your commute to Louisville a much shorter ride. Contact our friendly staff for additional information on how to call Orchard your new home and experience the sapphire standard!


Jeffersonville High School

2315 Allison Ln
Grades 9-12 | Public
Apartments Near Jeffersonville High School
Great Schools®

Northaven Elementary School

1907 Oakridge Dr
Grades K-5 | Public
Apartments Near Northaven Elementary School
Great Schools®

River Valley Middle School

2220 Veterans Pkwy
Grades 6-8 | Public
Apartments Near River Valley Middle School
Great Schools®

Sacred Heart School

1842 E 8th St
Grades PK-8 | Private
Apartments Near Sacred Heart School
No Rating
Great Schools®

St Anthony Elementary School

320 N Sherwood Ave
Grades PK-8 | Private
Apartments Near St Anthony Elementary School
No Rating
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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