I moved into this place sight unseen, because the original apartment that I was supposed to move into was not fit to live in. I moved into the model and assumed that it was up to par being that it was a model (not true). I've been putting in maintenance request and nothing has been done, there is always an excuse. I talked to my neighbor that has been here for 17 years and found out, that you get a lot of empty promises from management. The pet owners don't clean up after their pets, the halls haven't been cleaned since I've been here (but I have seen them, they just skip my building ). I don't do filthy so, I've been cleaning my floor. The laundry room is dirty, so I go to the laundromat. The water has to run for 30 minutes before it gets hot. This place is overpriced and you definitely don't get what you pay for. I've had friends who have been looking for apartments and even though I'd love to have a referral bonus, I don't recommend this place. Unfortunately I've only been here a month into a 12 month lease. I can go on and on but I'm sure that you get my drift.
Office does not answer phone calls or return them. Been calling everyday for a month to speak with someone and have yet to hear back from anyone.
Absolutely terrible communication. These people do not answer their phones. Literally just called like 10 times trying to obtain info and no one answered. Very unprofessional and zero customer service skills.
3 minutes ago
If I could give 0 stars I truly would. My family and I moved in Aug 2019 and it has been the most frusterating living experience I have ever dealt with. We are paying for the "renovated" apartment and yet everything is falling apart. The smell in this apartment has been an issue we have tried to get management to fix since mid August. (Not to be gross, but it smells like rotting flesh.) They sent a company out once and the smell still stayed. Hasn't been looked at since. My husband or I have been calling at least once a week to try to get screens put in our windows so we can at least air out the place. We are told maintenance will be out in a day or so and they never show. To list a few other issues, broken sinks, broken washing machines in the common areas, ants. I can almost deal with all those problems but to pay $965 a month to be assaulted by the smell every day I walk in from being out is ridiculous
Adorable apartments and office staff is super helpful!
Come home to a warm and welcoming environment. You'll find that Eclipse is the perfect place to call home. Sit back and enjoy the picturesque private pond with a view of our charming gazebo and pool area. Get active and play tennis or volleyball or workout in our 24-hour fitness center. The Eclipse Apartments offers the perfect combination of a friendly atmosphere and an outstanding location! Our management and maintenance staff cares about you and the service you deserve. Come home to the Eclipse and discover the ultimate in apartment , townhome & loft living.
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Pet Registration Fee: $200 Pet Rent: $30/month NO Breed Restrictions
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