Welcome to Overlook at Valley Ridge Apartments, where everyday living becomes simply extraordinary. Your new home has been created with careful attention to detail, superior design, and superb craftsmanship. Our generous 1, 2 and 3 bedroom floor plans provide private entries, abundant walk-in closet space, and large living areas. The Overlook at Valley Ridge gives you easy access to the best of the Southside and our services help you make the most of your busy lifestyle. Close to I-65 and only minutes from downtown, we provide a lifestyle of comfort and convenience. Let us help you select your new home at Overlook at Valley Ridge... This place is AWESOME!
As stated, a new management company took over in May-June of 2018. It has been a disaster. The pool is closed indefinitely and from the way it looked today it doesn't appear they are even trying to fix the problem - letting algae grow. The front office is understaffed and what staff they do have seem more concerned with trying to get new tenants and not about keeping current tenants. They literally cannot keep the lights on. I reported a week ago the lights in our alcove were out along with the lights behind our building and light bulbs have still not been replaced. I have lived here three years and had planned on renewing my lease in December, but new management makes it awfully hard to justify the price of living here.
New managment is horrible any good reviews you read about are not them. Lived here a year won't be re leasing. If something looks to good it is renter beware. On top of that plenty of places of equal quality in the circle for same price if not cheaper.
I was met by Ashley who showed me the apartment choices and was very impressed. I would choose to live here out of five others I looked at. Thanks for the tour.
BED BUG INFESTATIONS! Such a DISGUSTING place to live! We have been being eaten alive by BEDBUGS ever since we moved in and Overlook at Valley Ridge refuses to pay for extermination.
During the first couple weeks of moving in we started to notice bites showing up on our skin. We documented the bumps and reported to the apartment complex that we feared we may have a bedbug infestation.
Twice Overlook at Valley Ridge sent out a pest control "expert" and twice they failed to find anything. My girlfriend continued to wake up every morning covered in red bumps so she saw an allergist. After several doctor visits and prescriptions failed to quell the persisting itchy red bumps that were appearing, we did an inspection of our own and found both dead and live bedbugs in our apartment. GROSS!
Overlook at Valley Ridge refuses to pay for extermination treatment. They clearly do not care about providing their tenants with clean living conditions. Overlook at Valley Ridge are not only asking us to pay for treating the apartment, but are now asking us to pay for another tenant's apartment to be treated! $1900! They're now trying to claim we introduced the infestation because we were the ones who found it. A real professional "he who smelled it must have dealt it" policy.
Everything about this company's policies are crooked. They don't hold up their own contracts, and not only do they not care about their tenants' health and well being by refusing to exterminate bedbugs that are eating us alive, they are now asking us to pay for other apartments' extermination costs!
Run from this place. It's a complete and total nightmare.