The grounds look amazing the maintenance crew are doing there thing an the office is always clean an has treats for the kids an residents
Overlook is a very nice place too live the property manger, is always friendly Teinelle an Nino is always smiling, an very polite as well as Emily, the manintence teach has a wonderful response time when fixing things for you, Andrese has been with maintenance the longest an recently took down ceiling fans for me an transfer them to my new apartment, I think that Bluestone has finally got the team organized
I moved in the middle of April and three days later my kid was bit by a bed bug and I had one on me from laying on the carpet in the front room. At the time I had nothing in the apartment besides a air mattress and our clothes due to the pandemic and I had to buy new furniture. I notified the apartments and it took two days to get someone out. They did a heat treatment and I felt a little better until after I bought new furniture and my son got bit again. They said they would have surrounding apartments looked at but I realized the pest control company they were using do nothing but quickly walk through and if no obvious signs out in the open of bed bugs they say everything is ol. Which the apartments eventually realized also because they end up going to a different pest control. Now my three kids 9, 4 and 1 keep getting bit and I dont even feel comfortable in our own apt. I feel as if the bed bugs are in the carpet, baseboards or coming from surrounding Apts. They sent the new pest control guy out last Friday and he actually checked and confirmed the bed bugs and now its Monday and I have not heard anything from the property manager. Ive been really patient but now its just ridiculous. I feel as if they are overwhelmed with the situation and are struggling to deal with it. If I could post all the pictures I have on here I would to show what Ive been dealing with from the start of this headache. This was absolutely the worst decision Ive made moving here.
The original company was much better. However the maintenance crew is good. There are way too many hoops to jump through and they seem to lose packages often. Its over priced.
Maintenance staff has definitely improved and they are quick with fixes and very friendly! Definitely recommend!
Are you ready to experience a whole new echelon of Indiana apartment living? Welcome to Overlook at Valley Ridge, where you can find beautiful apartments with large floor plans and top-notch amenities in an unbeatable location near the University of Indianapolis.
We're nestled in Southside Indianapolis' Franklin Township, a charming and cozy enclave in a great school district that is just 15 minutes south of downtown along I-465. Here, you can enjoy convenient and inspiring amenities each and every day, from a heated swimming pool to a 24-hour-fitness center.
Each of our generously appointed 1, 2, or 3 bedroom apartments features a private patio or balcony, where you can enjoy majestic views of the nearby Little Buck Creek or the clubhouse and pool area with grilling stations. Large walk-in closets and spacious kitchens adorn your expansive living area, while attractive two-tone paint designs keep your apartment home looking fresh, stylish, and modern.
These are apartments in Southport Indiana that will serve you in every aspect of your life, enhancing the daily routine by leaps and bounds. Schedule a private tour with our fantastic management team to learn more about Overlook at Valley Ridge and see the beautiful apartments and grounds for yourself! We look forward to welcoming you home.
Lease terms are variable. Please inquire with property staff.
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