While the apartments look great and the staff "seem" to be helpful if you have a maintenance issue they are slow to respond...if they do at all. I have had an air conditioning issue since move in. I was told it would be addressed quickly. Their own maintenance staff has determined that the air conditioning unit needs replaced in writing. That was 3 weeks ago and I've been told that they know nothing about a new unit and will fix it if possible, 24 hours after I was left the formal Sterling Management repair notice. I cannot get a call back from the complex maintenance manager and no one in the office knows anything or is saying. It's going on a month and the height of summer is coming and Lake Castleton CAN'T be bothered to address the issue or even provide an update. Stay away if you want responsive support and customer service!
They raised rent tremendously over a month maintenance doesnt shovel or upkeep the buildings
Actually a friend of mine was in the leasing office when I came in to get an application. She was a resident there already. She waited out front until I came out & literally begged me not to move into these apartments. I should have listened. Worst mistake ever.
My Experience With Lake Castleton Was A Little Rocky At First But Sabrina Turn My Rocky Experience Into A Wonderful Experience . Sabrina Is Awesome She Helped Me Through My Whole Moving Processs . Thanks Sabrina The Apartment Complex Is Beautiful As well
Nice space very comfy cozy
If living close to everything is important to you, you'll love living at Lake Castleton. Our homes are conveniently located at Shadeland Ave. and 75th Street with easy access to I-465. The Keystone at the Crossing Business and Shopping District, Castleton Mall, and Fishers are all just a short drive away, which means all the best shopping, restaurants, and entertainment Indianapolis has to offer is nearby.
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