I have encountered nothing but great service from the point of the ladies, Stephanie and Leslie at the front desk, to Diann who was my leasing agent, who walked me step by step through my first time renting process, to Glen my maintenance guy, who provided a quick response concerning some issues I was having in my apartment, to lastly Miljan, the property manager, who took time to give me his listening ear about some of the things that I was waiting for follow ups about and executed a quick resolution. He took the time to explain what was going on along with the improvement changes, which personally I think will be for the better. Overall, everyone who works at the Park West Apartments who I have interacted with, have provided me with quick and great service.
I look forward to seeing more positive changes as well as the upgrades that the Park West has in store in order to making it more modernized.
The laundry room floods, dumpster always has ripped open bags of garbage, maintenance is terrible, dog poop everywhere, dogs not on leashes and the office doesn't care.
The leasing officer that I always get connected to is always rude. The maintenance crew is below average. They set rules and regulations that no tenant follows. Laundry room had one working dryer. In desperate need up staff replacements.
During these hot days I had been without a/c from Thursday 6/25 to Thursday 7/2 exactly one week. Because I have central air the solution wasnt just to give me a new air conditioner. Though it has been a long hot week I must say that daily communication with the office made the process a lot easier. At least I knew they were aware of my problem and were making every effort to correct it. I talked to I believe her name is Takeisha several times and in person on Saturday. She did what she could do. I talked to Lorrie in maintenance everyday from Monday until the a/c was fixed on Thursday. Several times a day and whenever I left a message my call was returned. What I mostly appreciate is they didnt just do a patch job to get me through the summer. They called out a contractor to come in and fix the problem. Feels good to have a cool apartment. Thank you
I was gonna move here but they are too unprofessional. They answer calls whenever they feel like it and arent worth the price theyre charging. Once they took my $199, they started to pull foul moves. Bad thing is that the $199 fee is non-refundable. Dont move here, they are unprofessional and will raise the rent up high.
Tranquil surroundings, spacious apartments, modern amenities, convenient location and unparalleled value. Our large one, two or three-bedroom apartments have walk-in closets, gas or electric stoves, ceiling fans, private patios or balconies, ample parking, intercom controlled building access - your comfort and peace of mind will always be at ease. Our gated community has two clubhouses, a sports bar, two billiard rooms, a heated indoor pool plus four outdoor pools, computer lounge, tennis courts, fitness center, picnic areas with grills, all set amongst natural woodlands complete with walking trails and water features. Located in Northwest Indiana just off the major expressways of I-80/94 and I-65, Park West Apartments is easily accessible by car or the South Shore train line to Downtown Chicago.
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Variable lease terms available - ask for details.
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