The construction quality of the structure is very poor. The walls and ceiling is very thin, we can hear everything outside and if anybody is just walking upstairs it feels like thudding below. Because of the bad insulation my power bill was $250 in December. When we make any complaints the leasing office staff dont send the maintenance person right away. I had washing machine problem and logged maintenance request online but nobody came. After 3 days I went to leasing office but was rudely told that my request will be taken as per priority. After 10 days still nobody came to fix, so when I went again, this time I was told my request is on priority now and next day somebody will come. I asked neighbors and was told they also had same experience and we need to remind after 7 days then they will come to fix. Most of the time they dont have the spares, so will do some temporary fix and close the maintenance request. The leasing office does not even inform if there is some maintenance work coming up. One day I returned from work and saw a person inside my house replacing the tv and internet cable. I was not sure if I need to call 911 but instead asked the person to come outside and identify. The apartment website or marketing brochures dont mention it, but there is a mandatory additional charge of $90 per month for DirecTV and Discernity Internet which is added to lease contract. Also, there is one-time TV activation cost of $50. It is only disclosed at the time of signing the contract. The internet is shared with all residents hence we cannot watch streaming tv. Also, some time I work from home but internet is so slow that I cannot share my screen on WebEx if I logged into VPN. Hence, I avoid working from home even when during bad weather.
Maintenance is lazy and the grounds are litered with a ridiculous amount of trash. The provided internet and cable are horrible as well.
Whether you choose Copper Chase because our apartments feature notable differences such as custom cabinetry and crown molding, or because our impeccably appointed clubhouse meets your social and professional needs, you'll undoubtedly enjoy an experience unlike any in the area. And it doesn't end when you leave your doorstep! Copper Chase is just a short drive from all the culture, fine dining, shopping, and exciting activities that make Indianapolis such a vibrant city in which to live.