I am relocating from Ohio and went on a tour of this facility on 5.13.17. The clubhouse, fitness center and pool were beautiful. However, the apartment manager, Lori, gave me three different availability dates. I advised my current lease is up on 6.30.17 and she stated a unit would be available end of June or July. That is a big gap. In addition, she didn't know how much the unit was going for. I had a few friends that were local come with me. Lori rarely addressed me when giving the tour and didn't really listen. I stated I have a child going to elementary school and inquired about bus stops. Lori, on several occasions, proceeded to tell me about the high school.
Both ladies in the office were kind of rude and didn't really listen to the questions. It's like they had blanket answers that didn't really answer my questions.
The property is dated but looked taken care of. There were people out walking the grounds and it was family friendly. My main concern is they were not able to answer basic questions about the unit, give one not two or three dates thay the unit would be available and did not listen. If they are not able to listen during the sales pitch, how can I be confident they will listen and respond accordingly if there is an issue?
It just has been very "easy" and hassle free to arrange for leasing, moving into, and living here.
I wish it was more beautiful and it had more facilities
Nice place to live with good neighbourhood
Good value for the money, safe, comfortable community. Some of the buildings are aging and there's nothing spectacular about the outside appearances of the buildings, garages and carports. However, I'm not entirely concerned with that. Maintenance items are quickly addressed, as are other concerns as they're raised.
SOMETIMES THE BEST ESCAPE IS FOUND WHERE YOU LIVE! Truly a "no hassle" community, Sunlake offers award-winning apartment homes crafted with warmth and elegance of a custom home. Imagine quiet, country living nestled just minutes from city convenience. Enjoy extraordinary detailing from soaring cathedral ceilings to elegant woodburning fireplaces and breakfast nooks. Welcome home to a new standard in apartment living.