I moved out 5 months ago and have been trying to get my security deposit. Prior to the move out I filled out paperwork and asked if I could send an email with my new address. Management approved it and said I could send it anytime prior to the move out date. In June I asked management when I would should expect my deposit and they stated it could take up to 30 days. By July I contacted management again and was told that I never sent an email with my new address therefore they sent it to my old address?!?!?!. I forwarded the email and never got an answer from them showing my contact in April. After calling again at the beginning of August the manager was extremely rude and stated that they sent the refund in April and should have received it. When stated the issue she was short and acted like this was my fault. Now going into October I still don't have a deposit back. For having a clean apartment and zero issues its sad to see this money stay with a unprofessional staff and corporation!
I love living here. This complex is "just right" as goldilocks would say. Not too uptight with rules but not so lax they don't take care of things. The entire staff is wonderful, Office & maintenance. I've made such a wonderful group of friends here among the residents that it feels like home. A sense of community you don't often find in an apartment complex. I oughta know because I've lived in 15 apartments in my 47 years. Know you'll be safe and very comfortable among friends and people who care....
Worst mistake you could make. Mailboxes have become vandalized, grounds crew leaves garbage on the ground, our apartment was disgusting upon the move in day with dust everywhere, sinks looked terrible, toilet had not been flushed, no respect for new tenants, and above all, worst management! Completely disrespectful.
I have lived at Lantern Woods on two separate occasions, and both experiences were great! The office staff is always nice and helpful. The first time I moved in from out of state, Ashlee was great to work with and went above and beyond what you would expect from your normal leasing office. When I needed to find an apartment my second time around, I didn't hesitate calling her back. The maintenance requests get completed timely, the neighborhood is quiet, and overall even most tenants seem friendly. With lots of different floor plans to choose from, the centralized location, full washer/dryer in most units and reasonable pricing, it's hands down the best option you can ask for in Fishers! I couldn't have asked for a better experience both times around.
Lantern Woods Apartments is the most elegant, yet serene, apartment community around. Nestled in a tree-lined setting, yet conveniently situated to I-69 and I-465, you'll find a small town environment with a "big city" feel. We are only minutes away from downtown Fishers Nickel Plate District which includes great dining and unique shopping options. The property is located within the Hamilton Southeastern and Fishers School Districts. Start your day at our cappuccino/coffee bar or enjoy the outdoors at the adjacent Cheeney Creek nature area with two miles of trails and a 25 acre wilderness park. We are certain Lantern Woods Apartments is the natural choice for your lifestyle.Contact us today to see what's available! Call us: (317) 577-1199 / Email us: email@example.comOr stop by: 10950 Lantern Woods Blvd, Fishers, IN 46038
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