Cross Lake Apartments

Cross Lake at least used to be a quiet community, even though maintenance didn't fix anything half the time. Those days are gone now! Don't plan on having any peace or quiet, let alone sleep.Work from home? Think again. Apparently, they're desperate to fill apartments. My apartment is vibrating from the new tenants' booming music as I type this review. Office staff really don't care at all.

The newer property manager that started in 2019 is horrible. The apartment complex isn't worth the price anymore. They dont care if your apartment building has leaks that causes your apartment to have mold.

Bad management they dont follow through on what they say theyre going to do they dont come out and inspect anything with any hurry its when they get around to it weve gone through for maintenance guys in the last three years when we moved in I want to give it a five but since it changed hands I wouldnt give it a one

Ive now tried for two full days to get my air conditioning fixed. I was told the first day the maintenance would be by and after hours of waiting I called again to see what time he would be coming because it was getting pretty late and it was in the high 70s. I was then informed by maintenance on the second call that the manager said he didnt have to come until the morning unless it was 80 degrees outside. I informed him I had called in the morning and I have a four year old who is unable to sleep in an apartment that is 82 degrees inside. Still he couldnt help and I was told I had to wait until the following day. It is now 5:00 PM the second day and it was 80 degrees today. I was told if its not 85 degrees outside its not an emergency and he would try to make it today but had 3 people ahead of me. I believe we need more maintenance in this apartment complex. We are sweating in our home and the heat is unbearable. With the statewide law that we arent supposed to be outside unless its an emergency this is really upsetting that me and my daughter have had to take a few cold showers to even cool down. Hopefully this gets resumed today but it looks like Im out of luck again.

I have enjoyed my time at Cross Lake Apartments! I have felt very safe and enjoyed the fact that it is quiet! Anytime Ive had any trouble, Ive always been helped. The office staff has always been pleasurable and friendly. My apartment was clean and well maintained. Highly recommend!