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All of the staff is very nice and efficient. Whenever I have had an issue they are always quick to respond and very courteous.
I have lived in the complex for several years. The office staff is accessable and friendly. The maintaince staff has been excellant
Been seeing improvement with all the grounds and compactor issues. This place is starting to get much better than previous management.
Breeze ways are dirty. Only grounds that can be seen from the road are taken care of. The rest is filled with weeds & dead bushes. Rude staff. Rarely answer phones. I could go on & on. They still call them luxury apartments & charge accordingly. Last weekend police were in my building twice.
There is literally no customer service. The rates go up very high each year with no improvements. They do not shovel walkways when it snows and barely plow the parking lot. Not worth half of the amount they charge. I have been waiting THREE WEEKS to get light bulbs changed where I have no lights in that room and am not able to reach it to change it myself. There is no communication on if there is any maintaince reports filled out. Terrible. Would NEVER recommend.
Nestled among tranquil ponds and walking paths that wind through open green space and beautiful landscaped grounds, The Village on Spring Mill Apartments has all of the comforts you need to fit your lifestyle in Carmel, Indiana! Unwind by the swimming pool, tap into free Wi-Fi at the 24-hour resident lounge, or get active at our lighted tennis courts or in the 24-hour fitness center. We are a beautiful lakeside luxury community located near northwest Carmel, IN by Westfield. With easy access to Indianapolis and US 31, you are minutes from destinations like the award-winning Westfield Schools, The Monon Center, Cool Creek Park and popular shopping like Clay Terrace Mall and Cool Creek Commons.
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