Brownsburg Crossing

Highly recommend! The entire staff are amazing!!

Not bad apartments, but not great either. Unfortunately, at least some members of the office staff have zero interest in being helpful or useful. As an example, the televisions they advertise in all of their pictures of the on-site gym work poorly - or not at all. One simply doesn't have a functional cable connection, and doesn't display anything. The other is stuck on one channel, and that channel can not be adjusted to any other channel. I've complained about this issue to the office staff over the last two months, once or twice a week, and they still can't seem to schedule an appointment with the cable provider to fix the issue. When I complained today, I was told by a staff member, "if you don't like how this is being handled, go ahead and submit your intent to non-renew on your apartment". Not sure in what world that qualifies as good customer service. Also not really sure why they want to lose tenants over something as basic setting up a service appointment. I see it as yet another symptom of falling standards by management. Bottom line, in my opinion, you should look elsewhere for an apartment. Unless you like poor service...

I have been searching different apartments and when i stopped by Brownsburg Crossing the office staff was great, very friendly and showed me all the amenities, Answered all my questions and even gave me informations I didnt think to ask about! This is a great property and I will recommend this complex to my friends and family!

Great apartments. Great staff. Love it!

I never heard back from them. Called and left Voicemail, emailed them through this portal. Nothing. My wife had to reach out to them via phone 2 days later and finally someone addressed our questions.