Choose from our extensive list of top-quality rentals to find the living space that?s just right for you. Whether you?re in the market for a one or two bedroom apartment near Indiana University, or looking at houses for rent in Bloomington, you?ll find it all with Pavilion Properties. Among our selection of gorgeous Bloomington rentals, you?ll find spacious IU student apartments just blocks from campus, chic lofts with a trendy urban feel, and sprawling homes with beautiful finishes, gourmet kitchens and updated appliances. All of this within walking distance from the vibrant life of the city. Browse our outstanding collection of Bloomington IN, apartments and homes and begin your exciting new lifestyle today.
I didn't mind living in one of their apartments
Great customer service.
Awful customer service
Pavillion is the worst property company I've ever dealt with. We rented a small apartment in Bloomington and left it better than when we moved in. Upon leaving we were confident we would be seeing our full deposit in return. Two months later, we got a bill. They charged us $255 in addition to our $1k deposit. They charged over $800 to paint the two rooms (which was around 400 sq.ft.), they also charged for drip pans (which we had replaced), a MISCELLANEOUS charge (that was never explained), lightbulb fee and cleaning fee.
I am a working adult in the area, not a student, and I am outraged by how this company handled everything. I called to talk with the manager about this issue and was forwarded to a student, who took my complaint and never got back to me. Once I finally got ahold of the manager, she was rude and offered no help except for notifying me of the payment due date.
Other than the after move out issues, here are the issues we had while living there: kitchen cabinets didn't close, people were in and out of our apt. without the 24 hr. notice, security door in the front area was broken and never fixed after several requests from tenants, huge holes in front lawn, toilet was always running and/or broken after many maintenance calls, maintenance requests took 3-5 days to be handled and we weren't told upon renting that parking was an extra fee each month (resulting in a tow) and one washer and dryer machine for entire apartment complex that was old and didn't dry clothes properly.
PARENTS: Save yourself some money and make your student find a better rental company!!
I am a current resident. At first, this company seemed very legitimate and friendly. We moved in and they wrote in a work order of everything that was wrong about a month ago. And it was bearable to deal with all of the broken pieces of the house such as a broken shower drain system, broken shades, kitchen drawers that do not close and just hang open, fake wooden floor boards that have been peeling up because water lodged underneath, exposing the old linoleum floor they covered up under it. They painted the walls without removing any of the previous owners tacks and command strips so those are just hanging around. This place is half done and nowhere near steep price they sell it as. If you want anything such as pets and a car, forget about the premiums. My old apartments were a lot cheaper than this and gave us free parking passes. This place wants to milk you dry. When you call or text them for assistance, they say they will be right on top of it and it isn't until 2-3 weeks later until you call again complaining that they say they will make it a priority.
Nothing is fixed to this day and I woke up this morning to my car being gone. On August 22nd, they said they will get back to me with a parking pass but never responded. Now I cannot make it to work. I am now learning (no one told me this) that it cost $45 a month to park in this lot. Mind you, this lot is littered with trash and is barely drive-able due to all the harsh declines and potholes. The security door in my building is falling off and has been like that for a week.
Do not live here. This company is unresponsive and when they are, they are petty. They do not see any fault in any matter discussed. They don not know customer service and in looking at their constant bombardment of bad reviews, I believe it speaks for itself. They are money driven and cannot suitably provide any form of quality customer service.I would highly recommend finding somewhere else to live