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Poor Management. Their goal is to try and squeeze every penny out of you.
I am new to the Forest Ridge apartment complex and to Hallmark Rentals. My first red flag should have been the filthy apartments I was first shown, prior to singing a lease.
The second red flag was the length of time it took to receive a response from the leasing agent after I paid my deposit and signed my lease. I had several questions about what time to move it, where to pick up keys, when to drop off rent, internet companies, mail forwarding, and dimensions of the apartment. Things I felt the apartment should be contacting me about not vice versa. I asked for dimensions of the apartment so I could find the right size dog gate for my pet. My idea was to keeping her in the kitchen and off of the furniture while I was at work. I had to send my email more than once to get a response. When I did receive a response most of my questions were answered. I was told by the agent that she was unsure of the dimensions and that I could measure when I moved in. I told her the intent of knowing prior was so I could have the equipment before moving in. The response I received questioned if my dog had issues with using the restroom inside, not any help to my situation.
I've been at the apartment complex since the 9th of August and things have been going quite well. My only real complaint, until today, is that someone smokes in their apartment and this makes the hall and sometimes my own apartment smell terrible.
This morning, 24 August 2017, I was leaving for my 630 commute to work and my car was gone. I searched the lot and could not find it. I concluded that it had been towed. I will admit that I did understand at lease singing on 24 May, that in order to park in the parking lot that I would need a parking pass. I received my pass 24 May and my move in date was 9 Aug. There was no reminder at my move it to put my pass up or any warning. It was only when my car was towed, that I remembered. The cars surrounding mine were without stickers and not towed. $200 to park at home
Welcome to Forest Ridge Apartments, where all the comforts of home await you. Located in a forest preserve area, Forest Ridge is conveniently located to downtown, IU, shopping, and entertainment. With beautiful 1, 2 & 3 bedroom open floor plans designed with features to enhance and simplify your life, Forest Ridge offers an easy and comfortable lifestyle in a relaxed setting. Free parking, full appliance pkg., total electric, balcony or patio, city bus stop on site. Forest Ridge, where you can have it all... at an affordable price.