Very unprofessional staff that works in the office. Also, visiting parking is terrible. During the Covid-19 Pandemic, my car was towed for parking there for more than 2 nights in a month! Thats their new rule for visiting parking. Ive been parking there for almost a year, and all of a sudden they have shrunk their visiting parking to only 6 spots for and entire complex. And now they are enforcing their policy, in which they wont tell residents moving in or renewing their lease about the updated one. I called up to discuss why my car was towed, the manager of the building told me that they wont show me any policies because I wasnt a resident, yet my car was towed. No help at all. Worst customer service I have ever had in my life and I dont want any new residents or existing ones to have to deal with visitors getting their car towed in a pandemic. Also the lady who manages the tow company told me I couldnt get my car the same day because they were Closed, but she answered the phone. That added $50 bucks to the original $250 price. Both of towing manager and leasing manager spoke to each other about my vehicle, and who they believed I was visiting. I was targeted by the staff, and I was out of $300 bucks during this tragic time. Without any warning from office or anything at all. Especially if they told me they watched my vehicle parked 4 days in a row, then decides to tow. Worst visiting parking policy I have ever heard of.
you have to keep calling just so you can get in touch with someone. Im still waiting for a phone call or something
I do not live here and after reading the reviews, I will not live here.
Lovely apartments looks ver peace in Comfortable cant wait to see final steps in move in
I'm in search of a 1b room apartment with affordable housing
Experience the finest in apartment living at Park Trail Apartments. Our warm and inviting apartment community is nestled in a great area where everything you love is just minutes away. We are centrally located only minutes away from North Point Marina, schools, shopping, and are conveniently positioned two miles from Zion's Metra Commuter Railroad Station.
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