This apartment has been declining. When I first came here, the management will plow the snow in the parking area and streets. They will also clean the snow in all the walkways and balcony of each apartment. With this BLIZZARD, THEY DO NOT CARE!!! All our cars are stuck in snow. I like this place before but with what happened. I hate it now!!!
I recently moved because. The utilities are too high for a single person. The property needs TLC. Its going through renovations now, but only certain units from what i heard. The lady in the office has a bad attitude, rude. Office is always busy. Maintenance requests take forever to get done. Apts for area reasonable but remember you get what you pay for. I suggest pay a little more for your money and good customer service.
We regret signing our lease and cant wait to leave this horrible place. No point in stating how you feel because they wont do anything about it. They talk to the talk but never physically do anything about it. Maintance was playing bumper cars instead of shoveling instead my husband did all the shoveling, all the office said "well, what can we do about it" seriously fire them. That is juts one of many reasons not to move here!!!
It looked like they needed a lot of updates to their amenities, especially for the price.
Living at brook hill has been an extremely frustrating experience since day one. They have changed management 4 times since we have been here in the past 2 years, maintenence is terrible, the staff is rude and not helpful, and we have to walk in the door 10 times to get 1 simple task done every single time. They called me today to ask me if I still lived here.... Do they not have my lease in their computer system?? I could not be more unhappy with my experience living here and would move out today if that were an option.
Experience the lifestyle you deserve at Brook Hill Apartment Homes in Westmont, Illinois. Ideally located between prestigious Oak Brook and Midwestern University, with easy access to IL Route 83, you can choose from our spacious one-bedroom apartments or one of our two-story two or three-bedroom townhomes. Whatever you choose, you will find the privacy, convenience, and style you desire plus perks and services you may not have thought of. In addition to our prompt, friendly service, we offer tasteful classic and fully renovated apartment homes with essential amenities including in-home washer and dryer, abundant closets. Each apartment home is thoughtfully designed with a private entrance, oversized patio or balcony, and generous room sizes including dedicated dining areas. Our renovated apartment homes feature new appliances, faux wood plank style flooring, and new cabinets. Move into Brook Hill and enjoy a modern clubhouse with a 24-hour fitness center, indoor-outdoor fireplace, ...
Variable, 7-Month, 12-Month
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