I typically do not write negative reviews about places - so this is a first. This is has been the worst experience I have ever had with an apartment. DO NOT LIVE HERE. I am a graduate student at UIUC and found this apartment through my roommate. He said they looked like nice units, and after chatting with staff, I decided to go ahead with the lease. When inquiring about the lease, I asked them if I could move in a few days early since the lease started 8/20 but we had orientation on 8/19. They said it should not be a problem. I should have asked to have that in the lease... As move in came closer, I called the office about the issue and received no response. After 3 unresponsive calls, I decided to drive down from Wisconsin to One North to investigate what the issue was. When talking to employees in the office, they referred me to the manager who was "off site." I was told he would call me later that day to follow up. There was no follow up from him. After 3 more calls later that week, I still had no idea whether I could move in or not. I stayed at a friends house the first few days during orientation, then visited the office on the 19th to see if we could move in early. They said no - that the lease says the 20th and they are following what is in the lease. WHY DID YOU TELL ME OTHERWISE WHEN I SIGNED THE LEASE? After finally moving on the 20th, we found out our room key cards, individual room keys, and mail keys did not work (along with several other residents). Everytime we needed to get in the apartment, we need to go to the front office and request a staff member to let us in. We did not have working keys until OVER A WEEK AFTER WE MOVED IN. We did not get the mail key until 3 weeks after moving. The individual door keys were finally replaced after 5 failed attempts of staff members not believing us when we said the keys do not fit the locks - they ended up changing the locks for the rooms. The staff is unresponsive and not transparent with residents.
It is beautiful and I would love to stay there
They where very respectful n helpful
No one has gotten back to me
Live in the best student luxury apartments near University of Illinois at Urbana-Champaign! We have two amazing options in Urbana, IL to choose from: ONE Illinois North & ONE Illinois South, both just minutes away from campus.
Living at our off campus student housing community means you have access to all of the best amenities. We have indoor & outdoor pools, multiple fitness centers, and multiple sports courts for you to keep in shape. Want to hang out with friends and relax? Living here gives you access to our game rooms, media lounge, and regular social events.
Choose from a variety of 1, 2, 3, & 4 bedroom apartments, with private bathrooms available. Our apartments are fully furnished, including vegan leather furniture and full-size beds and are fully equipped with an in-home washer/dryer, a private balcony/patio, high-speed internet, and much more!
Unit rates are per bedroom per month. 12 month leases available.
Open until 6:00pm
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