Huge problem with mice inside the apartment units. The actual apartment you rent looks NOTHING like the one they show you, and they always have an excuse why you can't see the one you'll be moving in to. Avoid!!!
The night my fiance and I moved in there were vermin scratching inside our walls. We couldn't sleep. We called maintenance and they came two days later. The man patched up the hole in the exterior of our apartment where the squirrels were coming in. He didn't patch it properly because we heard the scratching again. Next time he patched the hole with metal plates. Unfortunately, he trapped a few squirrels in our walls. We had to listen to the squirrels scratching and starving to death for two weeks. The property manager should have called vermin control to come kill them. At one point they were even in the AC unit. This is a huge health problem, as well as a safety concern because they could have chewed through electrical wires. Back in March, maintenance mentioned that we aren't allowed to have our bikes on our deck. I asked him where to put them. There is no bike rack provided outside our apartment building, and the apartment unit is too small to store two bikes inside. He told me, "There is a storage room near the laundry room. You need to put them there. Everyone else puts their bikes there as well." My fiance and I moved them and chained them up in the storage room that he EXPLICITLY told us to put them in. In June, we discover our bikes are missing, as well as all the other bikes. We asked the ladies in the office where they were. They told us the bikes were taken because they were a fire hazard. We told the property manager that we were TOLD to put our bikes there. One of our neighbors was told by the OFFICE WORKERS to put her son's bike there. My bike was worth $600 and my fiance's was worth $200, plus they broke through our lock. The property manager said they confiscated them and THREW THE BIKES OUT! We were never notified! If they had told us to move the bikes, we WOULD HAVE! We have asked for compensation of $800, but have not received a proper reply. There were many children's bikes taken! Also, the AC unit in our bedroom does not plug in properly.
Smoking is allowed so whether you do or do not smoke your place and your belongings will smell as though you do. There is a smoker in my building and I smell it all day. Friend/family all comment when they visit. Grounds are dirty and there is always broken glass around dumpster area. Apartment is nice sized and staff seems nice enough but it is too dirty and smells too bad to even thing about renewing my lease.
I live here and its and the building is has nice and I reported months ago and still no answer to the problem
The walls are paper thin. I've lived here for two years no, and currently can't move seeing as I am having financial issues, but I will be out of here as soon as I can. There are a number of big problems with this apartment. The hallway always stinks, and to my knowledge there is gaps in the walls in places. In fact, not long ago I had to catch a mouse that came out of a gap under my bathroom sink. The walls are paper thin. Just now I woke up to go to the bathroom, and heard my upstairs neighbor vomiting. The building I live in has had problems with bedbugs, and the washers and dryers need to be paid for by a reloadable card. The card can only be reloaded through a machine that is just inside the office doors. The doors are always unlocked, but there are no lights in the room, which I feel is a safety hazard. The scariest thing, is that the machine being in there is an improvement. The staff is rude, and the management is condescending. They only allow two cars per unit. They have little tags that you hang in your car. If they don't find one in your car, they'll have it towed. Somehow, they cant afford to renovate the apartments, but the do have the money to pay a private towing company. The pool is not open during the winter, and you can't be alone in the pool unless you're 18. This is probably the worst apartment I've ever lived in. I highly advise you not to rent here.
You're sure to enjoy your new home at Park Grove Apartments in Mount Prospect, IL. Choose from spacious one or two bedroom floor plans featuring private balconies or patios, modern kitchens, plenty of closets, and cozy wood-burning fireplaces. Experience the convenience of suburban Chicago living thanks to nearby Pace bus and Metra train stations and easy accessibility to I-90 and Route 53.