2 free months base rent (applied 3rd & 4th months of lease) when application & fees are submitted same day as 1st showing. Lease start date must be no later than the following month of application submission date. New leases only. No transfers.
Great downtown location
Front desk, maintenance, and cleaning staff are very friendly. However, given that rent is comparable to other buildings with significantly more amenities in the area and the lack of customer service mindset at the higher levels of this organization, this building is not worth the money. The lease says that the building is smoke-free, but my unit and hallway have smelled very strongly like cigarette smoke daily for the last two months. It took management a month after my neighbors and I began submitting complaints to staff daily before sending a letter to tenants that smoking is not allowed, and two months later of submitting complaints each time the cigarette smoke starts, as they requested (120+ phone calls and 80+ emails to management), they were still saying that they cannot identify where the cigarette smoke is coming from and that there is nothing they can do about it. It is reasonable for it to take a few days to determine a solution, but management and Horizon Realty have been giving several different excuses to my neighbors and I rather than actually enforcing their own smoke-free policies or posting signage inside the building indicating the smoke-free policy. It feels as if they are just buying time to keep us hanging around longer rather than being legitimately concerned about resolving the issue or helping their tenants in a timely manner. Moreover, the changing reasons for why they cannot locate where the smoke is coming from makes me very concerned about the safety of the building and its ventilation system. Unfortunately this is not the only problem with the building - several laundry machines are broken at any given time, the printer has been broken for a week, and there are routine issues with the elevators and water. Problems are inevitable from time to time and the front desk, cleaning, and maintenance people appear to be trying to help as they can, but my experience with Horizon and its management have been very disappointing.
No one returned my request for information on 4 properties.
It is a horrible experience to even get someone to give some kind of information.
Back office leasing disaster, spent five days trying to get an application that I could fill out. Poor communication and follow up, wasted my time as they could not get the necessary details to put on the application and get me the proper forms to fill out.
Park Michigan is the new-age luxury living experience within reach. Enhanced living and design makes coming home a pleasure. Each spacious, light-filled apartment boasts custom details and caters to a variety of needs. Units boast views of Michigan Avenue, Lake Michigan and Downtown Chicago.
Our lease terms are: 12 months (Please note that lease terms may vary, are subject to change without notice, and are based on availability. Inquire with property staff for complete details).
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