Exceptional management. Prompt attention to maintenance issues. Clean and well maintained. Staff is wonderful.
+The new mailbox room with the fridge is fantastic.
+The Starbucks machine in the clubhouse... awesome (even though I have never used it but it is nice to know it is there).
+The staff is very friendly.
+The pool and lake are a big plus.
+ Everything is online now so life is easy.
+ Location next to YMCA is perfect.
Only some minor issues:
- The leasing office can be more flexible about move-in and move-out dates. They are un-necessarily very strict about it. Other apartment complexes seem to be nicer about this aspect. You can always charge the resident for 1-2 days. I doubt they would mind.
- When you renew the lease, it might be good to tell the residents what changed from previous years. I was surprised to learn that we have to get insurance this year and wondered why we did not do it in previous years. Then I found that the lease has changed and I did not notice. I do not mind the insurance, I just mind not getting a heads up.
Luxor is a terrible addition. Services are declining while rent goes up.
Beautiful, spacious apartments with an amazing staff- both in the office and in maintenance.
The complex is well managed. Prices are getting a bit high for quality. There are bags of dog feces all over the property and when I go to throw my trash out, the garbage stalls have the same bags everywhere, it's gross. Otherwise, the staff is always attentive to issues and resolving maintenance issues.
Windsor West Apartments is unlike anything in Champaign. Those who choose to live the good life with us will appreciate the comforts and amenities of our apartments, not to mention the resort-like list of community offerings.
Every day at Windsor West has the stylish feel of a modern boutique hotel. The resort-style swimming pool with sundeck, the meandering jogging path, five-acre lake, cyber cafe and modern clubhouse are all brought together to be pet-friendly as well a Earth-friendly. Windsor West is the only Geothermal Apartment Community in the area. For the 10th year in a row we have been awarded by CEL and Associates the National Multifamily Customer Service Award for Excellence.
Call to schedule your personal tour today. We would love to show you around.