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Review Carol Stream Crossing!

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Overall Ratings
(6 Ratings)

6 Reviews for Carol Stream Crossing

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If I could give this place negative stars, I would. Read their GOOGLE reviews!I lived here for a year. Very unprofessional!!! No wonder its so cheap, except it doesnt turn out to be when they try and upcharge you. The only thing that is cheap is the actual insides of their apartments. The maintenance people are slow, and never complete their job. We found black mold in the wall one day when they had to tear the wall off due to the upstairs neighbor flooding, and lots of it. We also had consistent flooding in our apartment that we reported multiple times and was never fixed. In addition, they consistently tried to upcharge me and add charges to my account that were not mentioned or agreed upon in the lease. Stay far away from this place, as the low price you see advertised ends up being more than the other apartment options in this area.

09-16-2018

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Love the place big spacious apt. Great location, good costumer service. Love the amenities , free parking.

04-20-2018

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Hello, thanks for the positive feedback! We're always happy to hear good things from our residents

04-25-2018

Ghetto in the Suburbs! They brag about renovations, but as residents, we all wonder to where? Each 1000 square unit only has ONE old beat up air conditioner for a 2 bedroom apartment. The units are HOT in the summer and FREEZING in the winter. The dumpsters look like LANDFILLS! They are too cheap to have a bigger unit and guess what, RESIDENTS PAY FOR GARBAGE. Hallways are ALWAYS disgusting and this is mostly because they RENT to a bunch BRAT UTI Students and sketchy people who do not belong among a population with working class families. The halls smell like POT or cigarettes depending on the day. They justify high rent by the "two pools and hot tub and a park for kids" Guess what, the park is literally one slide and it's boarded up for the last few years, one pool is always out of order, and the hot tub also hasn't worked in years. This is NOT a nice place to raise kids, but dogs seems to like it since they POOP all over. They have two maintenance men for hundreds of units so it takes FOREVER to have anything repaired. The model home is VERY NICE but the actual units are dumps. SKIP THIS OVERPRICED GHETTO!

04-02-2018

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Thank you for sharing your experience with us. We truly appreciate your feedback. We would like to discuss your concerns in greater detail, and discuss the upcoming renovations! These new renovations will uplift the outside as well as the inside areas making Carol Stream Crossing even greater than it already is! You are a valued resident and we appreciate your continued loyalty. Please contact the office at 630-653-6200. We look forward to speaking with you!

04-16-2018

very expensive, there service is the worst, hallways are full with garbage, weed smell and pets smell, too many complaints and nothing been done so far

03-01-2018

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Thank you for sharing your experience with us. We truly appreciate your feedback. We would like to discuss your concerns in greater detail, including how the Illinois medical marijuana program impacts apartment living. Please contact the office at 630-653-6200. We look forward to speaking with you!

04-13-2018

*WARNING PLEASE READ BEFORE CONSIDERING**!!
One star is too good for this place! Where should I start....This place isn't organized or well-structured from top to bottom! The leasing agents well literally tell you anything. I mean ANYTHING to get you to sign the lease. Everybody in that office is worried about a $100 commission bonus. They don't care for you after the lease is signed! You can go into that office every day and ask the same question and you will literally get a different answer every single time. Nobody is on the same page; everybody is just in there for the money. The leasing agents will leave out key information from the start. Nothing they say from the start is true. I was living there for months and never knew about the parking policy. They let my family travel 5 hours to come see us and let them get their car towed due to the lack of information provided from the start. They respond to us was "that's your fault and its nothing we can do", pretty much telling us that we have to suffer for their errors. Im a resident so how am I supposed to inform any outsiders about your parking policy when we are clueless to information ourselves I couldnt even help my family members have a good time and save them money / time from getting there car towed because the leasing agents failed to provide accurate information from the start. You would think that they would be more considerable/ helpful since we are they customers/residents right? No, this place is the complete opposite!!! They leave out key information from the start because everybody in the office is so worried about getting people to sign up. Thy are lairs & very unorganized. Please stay away and save your time/ money because here you are only viewed as an dollar sign.

12-08-2017

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Hello, thank you for your review and bringing this to our attention. We are sorry to hear that your guests car was towed. We assure you that it is not the level of service we strive to provide. We take all feedback seriously and use it as a chance to learn how to better serve our residents. Feel free to reach out to us with any follow up questions or concerns - we welcome the opportunity to meet with you. Have a great day!

04-13-2018

Amenities

Apartment Features

  • Air Conditioning
  • Balcony
  • Cable Ready
  • Ceiling Fan(s)
  • Dishwasher
  • Elevator
  • Gas Range
  • Hardwood Flooring
  • Microwave
  • New/Renovated Interior
  • Oversized Closets
  • Stainless Steel Appliances
  • Garbage Disposal
  • Patio
  • Refrigerator

Special Features

  • Pets

Community Features

  • Accepts Credit Card Payments
  • Accepts Electronic Payments
  • Basketball Court(s)
  • Business Center
  • Clubhouse
  • Covered Parking
  • Emergency Maintenance
  • Extra Storage
  • Fitness Center
  • Garage
  • Laundry Facility
  • Playground
  • Swimming Pool
  • Tennis Court(s)
  • Wireless Internet Access
  • Carport
  • Controlled Access
  • On Site Maintenance
  • Racquetball Court(s)
  • Recreation Room
  • Pet Friendly

Additional Features

  • Renovated Apartment Homes NOW AVAILABLE
  • Stainless Steel Appliances*
  • White Countertops*
  • Free Wifi in Both Clubhouses
  • Wood Plank Flooring*
  • Shaker Style Cabinetry*
  • Built-In Microwave*
  • Picnic Area with BBQ Grills
  • Spacious Closets with Organizers
  • Private Patio or Balcony
  • Sprawling Community on 37 Acres
  • In-Home Washer and Dryer*
  • Soccer + Baseball Fields
  • Flexible Lease Terms
  • Online Rent Payment

Pets

Property Details

Carol Stream Crossing - Carol Stream

Carol Stream Crossing

Carol Stream Crossing features stylish one and two-bedroom apartment homes in the charming village of Carol Stream. Our pet friendly rental community boasts two clubhouses with a fitness center, pool and more! Plus, sand volleyball and racquetball courts and outdoor BBQ picnic areas.Some of our newly renovated apartments feature new modern kitchens, new fixtures, vinyl wood flooring, walk in closets and in-home washers and dryers. Located in Carol Stream, with easy access to Route 64/North Avenue, our students attend Wheaton North, the top rated high school in the highly acclaimed Wheaton School District 200, and our location is very close to all of the shopping, dining and entertainment that nearby downtown Wheaton has to offer.Additionally, we're located less than hour from Chicago, O'Hare International Airport and Midway International Airport, and have easy access to I-290 and Route 64.

Schools

Rating 9

Wheaton North High School

701 West Thomas Street, Wheaton, IL 60187
Public
High
9-12
Rating 9

Franklin Middle School

211 East Franklin Street, Wheaton, IL 60187
Public
Middle
6-8
Rating 8

Pleasant Hill Elementary School

1n220 Pleasant Hill Rd, Winfield, IL 60190
Public
Elementary
K-5
Rating default

Jubilee Neighborhood School

345 S President St, Carol Stream, IL 60188
Private
Coed
K
Rating default

Wheaton Montessori School

1970 N Gary Ave, Wheaton, IL 60187
Private
Coed
PK-9
All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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