The Wheatlands has been an awesome place to call home. The apartments are spacious, reasonably-priced, and safe. The office staff is super kind and even remembers me when I come by. Maintenance is also great, and they even wear cloth booties to protect your carpet. I'd recommend it highly if you're considering moving to the northwest suburbs!
The service team is very personable and knowledgeable, the pricing is very reasonable, the apartments are in lovely, and the amenities are stellar, and the payment and maintenance systems are easy to use.
The place is nice (hence the one star).
Now the cons
2) Premium charged in my rent for good view but the view is blocked by a big tree. No sun but more rent
3) We stayed for 8+ years. On each lease renewal, the lease is adjusted to end on sunday after 1 year. In 8 years, it moved by 7 weeks
4) We had to move out of state, 40 days before our lease ended. Despite staying for 8+ years, there was no consideration for not charging rent for the 40 days. In effect, we paid 40 days of rent without staying (despite giving 75 days notice)
5) We kept that apartment in clean condition. Still, we were charged $225 for kitchen counter-top for normal wear and tear color fading. Again, the logical explanation that it is natural in 8 years fell in deaf ears
Nice apartment to live
The positive: My apartment was very nice and the management was very helpful when I was living there. The meh: The wall are thin and I could hear all my neighbors loud conversations. My chief complaint is that although I paid an extra $200-300 a month to extend my lease and paid everything on time, including two weeks I was not even living there because I moved out early. I turned the keys in early and realized I forgot something so I went back and they had already changed the locks. I left the apartment in pristine condition. Had no pets or small children and hung nothing on the walls. I cleaned, vacuumed and threw out all the garbage. I am still waiting for my final statement and security deposit almost 2 months after I moved out. It's over 5 weeks past my official move out date. I tried twice to get an update and was told they had until July 4 to process my paperwork. As of the mail on July 11, still have not received anything. I sent another email asking for an update and have gotten no response. I realize that I have moved out but it's short sighted and not very good business practice. I never had any complaints, paid on time, left a super clean apartment, moved out early and this is the the thanks I get?
The Wheatlands is an exceptional community for those who expect the very best, with a setting that is one of the most beautiful and convenient locations in Lake County. Located within the prestigious town of Buffalo Grove, and in school district #102, our apartment homes offer spacious floor plans ranging from 800 to 1200 sq.ft. With outstanding amenities such as full-size washer/dryer in all units, a sparkling outdoor pool, 24-hour fitness center, and remote controlled garages, we have something for everyone! We are in close proximity to I-90 and I-294 which allows easy access to downtown Chicago and O'Hare International Airport. Additionally, we are within walking distance to the Metra train station, close to major employers such as Discover, Abbvie and Walgreens and we are located near shopping districts which include Westfield at Hawthorne Shopping Center and Northbrook Court. Ask us about availability on our newly RENOVATED apartment homes! Renovated units feature 42 Shaker style Mahogany cabinets, stainless steel appliance packages, chrome fixtures and kitchen/bath hardware, Moen faucets and much more. Availability is limited, so call today!! At The Wheatlands, we are committed to providing you with first-class quality service!
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