The Wheatlands

The Wheatlands has been an awesome place to call home. The apartments are spacious, reasonably-priced, and safe. The office staff is super kind and even remembers me when I come by. Maintenance is also great, and they even wear cloth booties to protect your carpet. I'd recommend it highly if you're considering moving to the northwest suburbs!

The service team is very personable and knowledgeable, the pricing is very reasonable, the apartments are in lovely, and the amenities are stellar, and the payment and maintenance systems are easy to use.

The place is nice (hence the one star). Now the cons 1) Expensive 2) Premium charged in my rent for good view but the view is blocked by a big tree. No sun but more rent 3) We stayed for 8+ years. On each lease renewal, the lease is adjusted to end on sunday after 1 year. In 8 years, it moved by 7 weeks 4) We had to move out of state, 40 days before our lease ended. Despite staying for 8+ years, there was no consideration for not charging rent for the 40 days. In effect, we paid 40 days of rent without staying (despite giving 75 days notice) 5) We kept that apartment in clean condition. Still, we were charged $225 for kitchen counter-top for normal wear and tear color fading. Again, the logical explanation that it is natural in 8 years fell in deaf ears

Nice apartment to live

The positive: My apartment was very nice and the management was very helpful when I was living there. The meh: The wall are thin and I could hear all my neighbors loud conversations. My chief complaint is that although I paid an extra $200-300 a month to extend my lease and paid everything on time, including two weeks I was not even living there because I moved out early. I turned the keys in early and realized I forgot something so I went back and they had already changed the locks. I left the apartment in pristine condition. Had no pets or small children and hung nothing on the walls. I cleaned, vacuumed and threw out all the garbage. I am still waiting for my final statement and security deposit almost 2 months after I moved out. It's over 5 weeks past my official move out date. I tried twice to get an update and was told they had until July 4 to process my paperwork. As of the mail on July 11, still have not received anything. I sent another email asking for an update and have gotten no response. I realize that I have moved out but it's short sighted and not very good business practice. I never had any complaints, paid on time, left a super clean apartment, moved out early and this is the the thanks I get?