The Crestline Villa Apartments has one of the largest 1 and 2 bedrooms in the Alsip area. The living room space is enormous, as well as the large closets and kitchen cabinets. In our cozy community you will feel that you are at home with Crestline Villa. Your home is located 5 minutes from the highway, and 20 minutes from Downtown Chicago!
I have been with this complex for years! I have recommended people here in the past despite some issues that we dealt with but now is somehow our fault.
Plumbing is terrible. Yes, there is a trickle of hot water for dishes and its never been resolved.
The maintence only cosmetically covers things but never actually fixes the issue. 2 or 3 times our tiles fell in the bathroom and they had to come fix it but they never fixed the plumbing. Guess who they are now blaming for the tiles that fells out? Yes...us. I even have video of their cieling caving in and water leaking like crazy. They come to do work and never ever return to finish it unless you call them. They installed a doorknob with the saftey on the room side so my son was locked in. They had to remove it and bc they never came back to instal another one they are trying to charge me for it. The maintence is all nice but they just dont actually fix anything. The mindset of taking care of your place is lacking in a big way.
I came into the apt w old carpeting and it took me 6 months to have them change it when my son was crawling. 6 months of me calling to remind them to take care of a paying tenant.
Im currently disputing charges unfairly made to us from our return security deposit they are literally glossing over all the evidence I have and re stating the charges. I have photos and all but still they are claiming things. This experience has completely changed my feelings bc some things are tollerable in your loving space but having to let things go and then deliberately screwed over...people deserve to know!
I have lived here for 6 years, management very nice and buildings are well taken care of.
Unprofessional, nasty attitude management property management team. Unclean hallways, request regarding repairs go un-noticed.
Please do not move here unless management changes!
Management is terrible. They keep the heat below the legal temperature in the winter and are rude. Not recommended.