Our upscale homes feature spacious and open floorplans with designer finishes and options you are sure to love! Our residents will enjoy exclusive access to our resort-style amenities, including a 24-hour spa with sauna, steam room, hydro-massage bed, and stand up tanning bed. Other amenities include a year-round hot tub, seasonal pool with splash pad, 24-hour fitness center with adjoining play area, resident activity center, and off-leash dog park. Enjoy all Northwest Boise has to offer by visiting river trails, parks, downtown Boise, or checking out the new shopping center within walking distance of your new home. Whether you are seeking an active lifestyle or a place to unwind, you'll feel at home at Kensington at North Pointe!
The management and staff are very unhelpful and rude. They will give you different answers every time you call and that is if you can get a call back from them. I have had several leaks and damage in my apartment due to the improper installation of faucets, pipes, shelves, etc. There were even razor blades and mold found under the carpet of my apartment. The walls are so thin you can hear your neighbors personal conversations and even hear them snore at night. The management will say its an insulation issue and offer to move you to a more expensive apartment or townhome. They will also try to charge you an outrageous amount if you try to move out early. It has honestly been one of the worst experiences I have had with a company. I would highly suggest not moving in here.
Community seems unorganized and I have zero confidence in the staff. Make sure to ask all the questions you can think of ahead of time and if you are an organized person and want to get things done in advance, this creates complete chaos. Don't expect them to call or notify you in a timely manner. Expect to have incorrect dates and other typos on the electronic documents you are asked to sign. Everything mentioned is at a premium, so expect to pay much more than just the rent quoted. You MUST pay for their "media package", but that isn't made clear right away. Read the lease agreement very carefully! More hidden fees and information they do not tell you up front. Dog park and some other amenities listed are still under construction and not scheduled for completion until spring 2018. My experience has been absolutely ridiculous! Let's hope this new community pulls it together and future tenants will have a better experience.
I applied for this apartment over a week ago. I've been told four times now that my app was fund and I would be receiving my reservation agreement. I am suppose to move in next week and I still haven't received that agreement nor do I know for sure that I am good to move in.. this is the most annoying apartment application process I've ever experienced.. I would walk away but I lose the 200 in app and processing fees..