Ive called and called and called. All the times I called them, they only picked up 1 time. They sent me an email of how much it costed. I was reasonable with the prices. Then all of a sudden they sent me another email and the prices went up. It was $690 or $660 for a 1 bedroom now its $725. Looks like Im going to have to find somewhere else to live. I have an unborn child Im trying to prepare for and no apartment is answering their phone. Im tired of leaving messages.
Absolutely unprofessional. Applied and put a deposit on one apartment and they call me and tell me that someone who put a deposit down first got it instead and offered to move me to a smaller apartment. I agreed. As I'm standing outside I chat with a woman who has had the same thing happen to her twice now already and re hey kept moving her to bigger and more expensive apartments because the ones she applied for was "unavailable". I was informed right before I signed my lease that the people living in that apartment didn't want to leave and they have nothing else for me other than a 2 bedroom out of my price range. They told me they would give me back my deposit but not my application fee. And the fee I paid for getting the lights turned on. I had to go up there and the lady (angela) tells me at first they cant give me my application fee, I ask for the corporate number. All of a sudden she says "I emailed corporate and requested you be refunded your deposit and application fee" so why wouldnt you tell me that over the phone? Why did I have to come up there for you to give me my money back? I will encourage everyone I know looking for a home that they are extremely unprofessional and it seems as tho they make their money by application fees. Why are you having people apply and turn on lights in an apartment that is currently unavailable? You should not be offering apartments that are not actually available.
Don't waste your time or money!! The rent is too much and the apartments are so not worth the money! The paint on the walls are running and the walls are ply wood and not sturdy at all. Maintenance will not do their job and will lie and say they did they ride and play on golf carts all day. So disappointing!! I would give it -5stars!!
This is the worst co to rent from (Arcan Capital). Specifically Castaway Hidden Harbor at Warner Robins. I have contacted the property manager 4 times to relay for her manager to contact me. I have tried numerous times (8 times) for her manager to contact me... since mid March I have trying to contact someone....... not one phone call or email received to this day. No wonder why they have low ratings. I will make a very detailed review here soon once I vacate the apt in mid April. If you are thinking of staying at Castaways please think again. It isnt worth it at all! The lower rent per month isnt even worth it. Sub par living accommodations, poor customer service and greedy management that is money hungry. No wonder why people stay here short term only. If I can give negative stars it would earn -5.
Great place to live! Affordable, good maintenance crew, office staff superb. Has pool and playground for the kids. Plus they are always upgrading. Love it here.
Castaways at Hidden Harbor is located on the banks of Wilkinson Lake in Warner Robins, GA. The property offers serene living in the heart of Warner Robins with unparalleled lake views from across the property. Residents enjoy access to nearby shopping and dining options, while also getting a relaxing neighborhood feel. The property also boasts a sparkling lakeside pool and fitness center. Castaways offers 1 and 2 bedroom apartments with multiple floor plan options that are sure to fit your lifestyle. Property improvements and interior upgrades are underway so please come by and make Castaways your new home.
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Lease terms are variable. Please inquire with property staff.<BR>Pet Policy: $15.00 pet rent. Restrictions: $300 pet fee for first pet and $150 for an additional pet.
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