A one or 2 bedroom under $1400mo
Juliet is extremely helpful and responsive. I was pleasantly surprised that although the property is older it has been maintained so well and the interior upgrades are amazing. Excellent amenities.
We moved in April of 2018, we love the space and location! The customer service and the staff are horrible!! It seems as if they don't care about anything but getting the rent. We have had maintenance requests in for over six months that have not been completed. Anytime you try to get answers about anything, all you get is excuses. We also have a mandatory trash pickup that we pay for. They have not picked up our trash in a week, they're supposed to pick it up Sunday thru Thursday. Needless to say we feel helpless!!! We feel as if there is nothing we can do about anything, there is no need in complaining to the staff they don't care!!! You can tell there is something wrong, there has been atleast ten different maintenance men working here in the past year! I guess you get what you pay for, these apartments are on the cheaper end of the spectrum for this area.
Don't like the washer and dryer in the kitchen other than that is beautiful.
Every month since moving in in July 2018, we have experienced extreme overcharges for each monthly water bill. At previous apartments, our bill was typically between $30-$50 max. Here, it has consistently averaged between $90-$110 for two people. This has included months where we have been gone on vacation for up to 14 days. This overcharge will cost us an additional $600 by the time our rent is up.
THIS ISSUE IS NOT SPECIFIC TO OUR APARTMENT: I personally know of at least five other apartments experiencing identical overcharges. It is likely a problem that is affecting the entire apartment community, which is why it is so disappointing that Avia Riverside has failed to fix it.
We have been told by HG Living staff that the water company must fix the issue (and there is nothing they can do), but that is completely untrue. Customer service reps with the water company have told all of our neighbors that have called to complain that HG Living is most likely responsible for the issue not being resolved. At this point, all I can assume is that there is a complete lack of care by HG Living staff to support residents in getting this issue resolved.
It is completely heartbreaking for me to feel so powerless in having a complete inability to fix this problem for my apartment. The issue has continued for the last six months, and I am concerned at this point that it will likely continue until our rent is up (again, costing us an addition $600 per year.) It is a big deal for me to know that when it comes down to it, you just have to hope that nothing goes wrong while living here. Because if it does, you may be completely on your own.
At Avia Riverside Apartment Homes you'll find distinctive large and open floor plans with one, two, and three bedroom apartments and town homes. Your new home will have enhanced features like renovated gourmet kitchens, ample closet space, den or study rooms, spacious patios, wood burning fireplaces, extra storage, expansive walk in closets and washer and dryer connections. Located on the Chattahoochee River, your doorstep is just a short walk to Vickery Creek Trailhead and other surrounding hiking trails. These are just a few of the reasons you will love to call Avia Riverside home!
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