Sutter Lake

I viewed the complex before and had an amazing tour. Wonderful!

Unprofessional and rude staff. When coming into the office, staff act as if youre bothering them to do their job. The leasing office never picks up their phone. Loud and disruptive neighbors (within their apartment and in the breezeways). No repercussions for disruptive behavior, as management and courtesy officer ignore it. Older apartments and thin walls. (Even the renovated ones). It takes maintenance forever to fix issues. The property itself is beautiful minus residents not picking up after their dogs.
For the price you pay for these apartments- look elsewhere seriously.

Unprofessional and rude staff. Staff act as if youre bothering them when coming into the office even though its their job to assist with questions/concerns! The leasing office never picks up their phone so you have to go to the office. Loud and disruptive neighbors (within their apartment and in the breezeways). No repercussions for people that cause disruption (during quiet hours), as management does not care. They only care that you pay your rent. Older apartments and thin walls. (Even the renovated ones). It takes maintenance forever to fix issues. The property itself is beautiful minus residents not picking up after their dogs.
For the price you pay for these apartments- look elsewhere seriously.

I contacted them for a week via Voice Mails and E-Mails before finally a Leasing Agent got back to me. At that point no Apartments were available. Poor Customer Service !!

I love sutterlake...it has its beauty..tranquility...peacefulness..my apartment is very nice and the Office staff and Courtesy officers are outstanding! I have been living here 10 months and have not had any major issues! Everyone is always so helpful! I love the diversity!