KRC Reserve

This is a good place to live.

KRC is the best apartment I have ever applied for. Neenah was very helpful and trusting, and all the other staff members were friendly as well. I will recommend KRC to anyone.

This place is horrible. The staff was nice and friendly until you sign your lease. The managers there are extremely rude and do not care about your concerns. I asked for maintenance to repair my ceiling over a month ago and still no one came. Dont be late with the rent either. There is $100 late fee plus a $200 fee if youre 12days late to stop the eviction process.

WORST MOVE IN EXPERIENCE! This property is just unprofessional and horrible with customer service. We were initially showed a unit and of course it was in perfect condition. We were advised thats the unit we would get so we agreed. Time to move in and our leasing agent states oh there was miscommunication with my coworker and they gave your apartment away but we have another unit that has the features you need. Our concern was roommate style and renovated. Well, time to move in again and the unit was given away AGAIN! At this point weve turned on electricity and gas which now has to be transferred. Finally, we get keys to the third unit and its horrible. You can tell someone just moved out and they just put us in a unit. Upon entrance there was a welcome mat, walls were dirty, a baby roach crawling up the wall, in the master bath a dead water bug rolled over, a huge spot in the tub, the light shade for the dining area was on the floor, bathroom dirty in guest bath,stain on carpet floor, and ceilings were molded from a previous leak. Laundry room door didnt close completely, I wont start on the walls, and even the maintenance man found a broken light we didnt even see! The most disturbing issue was neither the leasing agent or property manger had even seen the unit before it was leased out. Never moved in the unit, they stated we couldnt get any rent money back even though the apartment was not ready. Come to find out the leasing agent lied the second apartment wasnt renovated or roommate style! Property manager said if we could give her 30 days to find a unit that had the accommodations we needed or she would allow us to move. Never received a call stating well hey we didnt have any open vacancies, which to me is very unprofessional being weve payed you rent money for a month! Needed a letter to advise we never occupied the unit to have etf and connection fees waived. I dont Know if you were in or out so I cant do that no cb from corporate!

Maintenence is non existant.

Roaches everywhere
Gate is always broken
Trash compactor is broken
No pressure washing
No land scaping
Dirty pool

Not to even mention

Shootings
Robberies
Drug dealers
NO SECURITY

Move somwhere else

3years+ Resident