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Review Ashford Jackson Creek!

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Overall Ratings
(123 Ratings)

18 Reviews for Ashford Jackson Creek

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Certified Resident

A good starter apartment for people who are living on their own for the first time or are never home. 1 out of 10 i give it a 7.5. Not the best but not the worst.


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Thank you for your evaluation of Ashford Jackson Creek. If you have suggestions to help us improve, please don't hesitate to contact us directly at 770-923-5011. We're always happy to hear from our residents!


The office staff, with the exception of one individual, are not helpful. There's one office to run what use to be 2 separate apartment complexes, and the unorganized methods shine bright. The lack of communication is strong, and the staff often say whatever to get you off the phone or out of the office. We've been wrongfully given late rent notices, maintenance concerns are not a priority, and we've been without a washer & dryer for over a week now. Before we moved in, we were told that there would be updates made to our unit before we moved in (cabinets, tree trimming, cleaning), but that was untruthful. Before our 3 month window to inform if we were staying or leaving, Ashford roped us back in with only 4 days to decide if we would leave or take their "discounted" fee on increased rent. We gave them proof of renter's insurance elsewhere, then later down the line, was charged renter's insurance through Ashford as well. Also, the staff turn-around is terrible, and there aren't enough trash compactors for all of this units. And between the size of the unit, the down-grade appliances, and the out of date cabinets & light fixtures, we are being overcharged.


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Thank you for taking a moment to provide this feedback. We sincerely regret that you've experienced frustrations and confusion due to miscommunication. Our staff members are all professionals dedicated to service excellence, and anything less than exemplary care is not up to our standards. Please contact us at 770-923-5011 so that we may address these concerns and work on restoring your confidence in Ashford Jackson Creek.


Certified Resident

Radco mgmt has been one of the best companies to mange Ashford Jackson Creek. They care about their residents needs and expectations. They actually listen and get things done. Thank you for 3 good years Ashford Jackson Creek!


Ana M.

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We appreciate your five-star rating and positive review! Our mission at Ashford Jackson Creek is to help our residents create happy, fond memories, and we're so pleased that you've enjoyed three happy years with us so far. Thank you for taking a moment to compliment our hard-working management team!


Certified Resident

Great customer service and great Community.


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It's great that you're enjoying your time with us here at Ashford Jackson Creek! Thank you for the five-star rating and for taking a moment to compliment our dedicated customer service. Have a great day!


Certified Resident

Its a nice community but office staff doesnt reply to messages left and barely answers the phone. It takes them forever to do a task


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We're disappointed to receive this feedback. We strive to provide our residents with exceptional, responsive customer service, and we're sorry if we haven't been meeting your expectations. So that we may better assist you, please stop by the leasing office or try us again at 770-923-5011 or jacksonmanager@radcoliving.com. We hope to be in touch soon!



Apartment Features

  • Air Conditioning
  • Balcony
  • Cable Ready
  • Ceiling Fan(s)
  • Dishwasher
  • New/Renovated Interior
  • Oversized Closets
  • Vaulted Ceilings
  • Washer & Dryer Connections
  • Deck
  • Garbage Disposal
  • Patio
  • Refrigerator

Special Features

  • Pets
  • Short Term Available

Community Features

  • Accepts Credit Card Payments
  • Accepts Electronic Payments
  • Business Center
  • Clubhouse
  • Emergency Maintenance
  • Extra Storage
  • Fitness Center
  • Green Community
  • High Speed Internet Access
  • Laundry Facility
  • Playground
  • Swimming Pool
  • Tennis Court(s)
  • Trail, Bike, Hike, Jog
  • On Site Maintenance
  • On Site Management
  • Recreation Room
  • Pet Friendly

Additional Features

  • Brand NEW Dog Park
  • Stainless Steel Appliances*
  • Air Conditioner
  • Renovated Apartment Homes Available
  • Convenience of Online Payments
  • BBQ/Picnic Area
  • Vaulted Ceilings
  • Large Closets
  • Patio/Balcony
  • Washer/Dryer Connections
  • Wood-Style Floors
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Property Details

Ashford Jackson Creek - Norcross

Ashford Jackson Creek

Make your way home to Ashford Jackson Creek! Experience the best in apartment living while enjoying sophisticated custom interior upgrades to include our beautiful wood-style floors, chic stainless steel appliances, stylish designer finishes, and much more!

Residents of Ashford Jackson Creek experience a full menu of amenities designed with your desires in mind. Cool off in our relaxing outdoor pool, enjoy a play date with your pet at our new bark park, or engage your core during a vigorous workout in our fully equipped fitness center.

Reserve your new home today and discover what it means to Live Life Better!


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