A good starter apartment for people who are living on their own for the first time or are never home. 1 out of 10 i give it a 7.5. Not the best but not the worst.
The office staff, with the exception of one individual, are not helpful. There's one office to run what use to be 2 separate apartment complexes, and the unorganized methods shine bright. The lack of communication is strong, and the staff often say whatever to get you off the phone or out of the office. We've been wrongfully given late rent notices, maintenance concerns are not a priority, and we've been without a washer & dryer for over a week now. Before we moved in, we were told that there would be updates made to our unit before we moved in (cabinets, tree trimming, cleaning), but that was untruthful. Before our 3 month window to inform if we were staying or leaving, Ashford roped us back in with only 4 days to decide if we would leave or take their "discounted" fee on increased rent. We gave them proof of renter's insurance elsewhere, then later down the line, was charged renter's insurance through Ashford as well. Also, the staff turn-around is terrible, and there aren't enough trash compactors for all of this units. And between the size of the unit, the down-grade appliances, and the out of date cabinets & light fixtures, we are being overcharged.
Radco mgmt has been one of the best companies to mange Ashford Jackson Creek. They care about their residents needs and expectations. They actually listen and get things done. Thank you for 3 good years Ashford Jackson Creek!
Great customer service and great Community.
Its a nice community but office staff doesnt reply to messages left and barely answers the phone. It takes them forever to do a task
Make your way home to Ashford Jackson Creek! Experience the best in apartment living while enjoying sophisticated custom interior upgrades to include our beautiful wood-style floors, chic stainless steel appliances, stylish designer finishes, and much more!
Residents of Ashford Jackson Creek experience a full menu of amenities designed with your desires in mind. Cool off in our relaxing outdoor pool, enjoy a play date with your pet at our new bark park, or engage your core during a vigorous workout in our fully equipped fitness center.
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