Rivoli Run

Excellent maintenance, friendly staff, cleanliness, safety

My husband and I have been living here for about a year and a half, and we have loved it. It is safe, clean, affordable, and quiet, and the location is very convenient. The office and maintenance staff are very friendly and always helpful, and all of our neighbors are great as well. It is a great community that I would recommend to anyone.

I had a bad experience with management at this apartment complex. I lived there for about 10 months. The first few months were okay until the people above me moved in. They woke me up every night. The security officer knocked on their door multiple times and asked them to be quiet, but this did not resolve the problem. I spoke to management and they said they would talk to them. They never followed up with me and the loud noises all throughout the night continued, so I reached out to management again. They said, we talked to them and they said theyre not being loud. So they took their word for it over mine. I even had sound clips recorded of my apartment shaking from all the banging and the noise. Management just ignored those sound clips. I was happy when my lease was up. The security officer said the noise complaint was managements problem and management said the noise complaint was the security officers problem. Nothing was ever resolved. I had to move into a hotel for 2 weeks at the end of my semester to take final exams because they were so loud I couldnt sleep. They would not reimburse me for the hotel or discount my rent that month. I would not recommend them.

Any time I've needed assistance/maintenance, the staff has been very accomodating, helpful and timely. I've never had any problems with noise or other residents. It's literally 10 minutes or less from any place I need to go for shopping, dining, downtown, and has easy access to the intersate.

My time at Rivoli Run was nothing but greatness! Throughout any office staff change or maintenance issue, each situation was handled with professionalism and poise. I truly enjoyed my stay and I have nothing negative to say about the staff or the community in general. The safest non-gated community I have ever lived in! Thank you for such an awesome experience!