Halston Shiloh Valley

Don't do it. It would be more sanitary to sleep outs I. A cardboard box. The refrigerator stove and dishwasher are infested. My smoke alarms triggered daily for 2 months before they came to replace them and when they did roaches were running down the maintenance guys arm it wAs disgusting. We opened the door for the pizza delivery and roaches fell from the door jamb onto the pizza box. Things that were supposed to be fixed prior to moving in were not. I have video, pictures and recordings. We asked for the appliances to be replaced they refused stating that they did want to risk new appliances getting infested. DONT RENT HERE!!!!

The only positive I can say about this property is the maintenance people, especially Willy, were great. They were always quick to respond to my online maintenance requests, & were very polite & professional. Unfortunately I cannot say the same about the Leasing Office. If you call the office for something, always expect to get their voice mail & don't be surprised if you don't receive a call back. If you do, I can assure you it won't be in a timely fashion. The same applies when you message them via the Resident portal. The few times I did manage to speak with anyone (whether via phone or person) they were not very helpful, and at times, were actually rude! The property management changed this summer, so hopefully things will improve in that regard, however that didn't seem to be the case when dealing with them during my recent move out process. The apartment itself was okay to start with, but soon after we realized otherwise. Dealt with several ant infestations while living there...they "paint" the bath tubs, so after cleaning them regularly for a few months the "paint" begins to peel, making the tub look disgusting...they are poorly insulated so your HVAC will run constantly to maintain a comfortable temperature, not to mention you will easily hear your neighbors, especially those living above you. The rent will increase considerably from year to year, so be prepared!! In closing, there are tons of apartment complexes in this area. I would highly suggest thoroughly exploring your options before settling for this one. If you do decide to move here, be sure you read your 50+ page lease very carefully so you are aware of all the rules, fees, etc... involved with both moving in & out of this complex.

Very nice apartments however they have bugs and claim to have pest service nothing works

Kortney is great! She took such great care of us during our application process