I currently live here. The worst office staff grounds keepers ever .VERY UNPROFESSIONAL! They have changed management and staff several times. First the issue was the air not working (the day I moved in mind you) and had to be fixed several times after that.Then they do construction that causes for utilities to be cut off without telling you or they tell you the day of when its already in motion. Also my unit flooded due to water tank burst ( my neighbors not mine)within a couple months of living here. Had to beg office to take care of it as the water was up to the bottom of the door to the house. The gate has never worked more than a days time. Also the gnats are out of control. We did have a bad roach problem as well when we first moved in after calling corporate I was finally able to have my unit deep cleaned and havent had a issue with that since.The walls are paper thin I literally can hear neighbors TVs and conversations. For the amount they charge to stay here they should be ashamed at the way they do business and care for their tenants. Worst place I have ever lived and I dont recommend to even my worst enemy!
Its scary and unsafe living here! Your health will be at risk! They NEVER fix anything, our heat has been broken on the coldest nights and I have an infant and a toddler and when the maintenance men do finally come (after having to fight for them to come and they only came because every other resident has made complaints about broken heat) they act like they fixed it and really dont. Ive had to call as soon as they leave to tell them to come back because its still broken. This was going on for weeks straight. They admitted that they have old furnaces that need to be replaced but wont replace them. Our refrigerator leaks water on the inside causing food to go bad and after months of requesting maintenance it still has not been fixed. There is mold in the HVAC closet. The apartments are infested with roaches and gnats. Our toilet maintenance request has also never been fixed. It is supposed to be a gated community but the gates are either broken or left open. Theres always new staff and new maintenance men so no one ever knows whats going on because all the owners keep leaving. Random men who are not employees answering the leasing office phones. The gym equipment is all broken. Only the TV in the gym works. The pool failed inspection so it took forever for them to open the pool in the summer time... its just horrible. Oh yeah the staff is rude and hangs up on you as well
I have and infestation of roaches. I have only been here for less than a month and its outrageous. They have sent someone to spray that barely did anything. There is also and infestation of gnats. I cant sit in one spot with out having to constantly swat at the swarms of gnats. These issues have been reported several times and have not been taken care of as of yet. There are literally roaches crawling out of the vents of the fridge that was suppose to be replaced over a week ago. Management keeps saying they are putting in a work order but that has yet to happen. If I would have know these apartments had all these issues I would have never moved here. I also know that I am not the only one in the complex dealing with these issues from the other reviews online and talking to neighbors. Until they get these issues fixed they should not be renting units. Paying almost 1200 for a roach and gnat infested townhome. Worse decision of my life.
Keep up the good work
While at The Residences of Parc Station my first encounter was on the phone with Ms. Rochelle she very prompt and nice. When I arrived Ms. Rachel who gave a great tour and then Ms. Rochelle...she is the best! Great personality and everything was quick and simple. I would recommend this staff and apartment community to anyone! 5 Stars!!!
Welcome to The Residences at Parc Station Apartments. Located in the beautiful Atlanta suburb of Jonesboro, Georgia, The Residences at Parc Station Apartments provides a wonderful escape from the ordinary where you can experience extraordinary style and convenience. You'll enjoy the impeccable landscaping, resort-style amenities, professional management, and luxurious, spacious apartments. We provide a three-bedroom, townhome floor plan that is difficult to find anywhere in town.
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