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Monterey Village

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Ratings & Reviews

Review
Monterey Village

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Overall Ratings
(8 Ratings)

8 Reviews for Monterey Village

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Ed is one of the most awesome maintenance men I have ever met. Hes dependable, community friendly, and treats your needs and concerns as if they were his own!!!!

06-29-2019

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I love how the staff care about their residents and go above and beyond for them. Maintenance is extremely great! Mr. LJ and Mr. Eddie respond and finish request in a timely manner and alway always speak and carry positive attitudes, they are always going around the community keeping up with grounds and making sure residents remain satisfied while living at Monterey Village needless to say I love it here!

06-22-2019

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Thank you for this five-star review of Monterey Village! We're thrilled that you're happy living here. We appreciate your kind words about our customer service -- it's our pleasure to make sure our residents are happy and comfortable living in our community. As always, please let us know if you need anything! - Julie Meeks, Community Manager, 770-907-4150

06-25-2019

I've been really happy with the people working the property so far, especially compared to my previous apartments. It's so nice to call and either get a real person on the line right away or be called back within 5 minutes, and the manager sending Lester and Eddie to fix my toilet at 10pm the night before Thanksgiving really saved the day!

01-30-2019

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Hello and thank you for your five-star rating of Monterey Village! Providing exceptional customer service is just one of the many ways we set our community apart from the rest, and we appreciate your compliments. We'll be sure to pass along your kind words to Lester and Eddie. Have a great day! -- Julie Meeks, Community Manager, 770-907-4150

02-05-2019

This is the worst apartment to life in. The leasing office agents are rude and inconsiderate. The apartment is infested with roaches, everything is breaking apart in the apt. This apartment does not meet the criteria advertised. I signed my lease in August and have had to call the maintenance guys almost every other day for issues I am having with the appliances, roaches, and walls of the apartment. Please do your research well before signing, I plan to break my lease soon. This is the worst decision I have made so far this year, I do not recommend living here at all.

12-01-2018

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Hi Michael, As you know, you were escorted out of our office by police and issued a criminal trespass citation for threatening staff. We regret that your residency with us didn't work out, and we wish you the best of luck going forward. -- Julie Meeks, Community Manager, 770-907-4150


12-10-2018

SAVE YOUR TIME AND MONEY AND LOOK ELSEWHERE! I would not recommend this apartment complex! The staff is extremely rude, especially the female that works in the office on weekends (Cora, Corey.. or something of that nature). Management is very inconsistent with their policies and line of communication. We moved into an apartment that was infested w/ roaches, had a broken clothing washer, broken a/c, water damage on the wall from a leak, a broken kitchen cabinet, a broken garbage disposal, etc. I felt as if we were putting in maintenance orders everyday. They also added a few charges to my account w/o notice. There was a rental insurance fee that they charged me monthly despite the fact I provided proof of a personal rental insurance policy. When I went to speak to them about another fee (for a pet my friend brought w/ her), I was told a pet fee is added whether the pet resides in the residence or just visits. They said It was my problem that I didnt recieve the notice placed on my door or the call they attempted to make.. You would think something that important would warrant for an email, letter IN YOUR MAILBOX NOT ON THE DOOR, or even a voicemail. When I spoke to the manager originally, I was informed an extension would be placed for the $300 pet fee that went unannounced. The next time I spoke to her, she said she didnt provide extensions and that I had to pay everything at once or there was nothing else they could do to help me.

12-01-2018

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Hi Michael, As you know, you were escorted out of our office by police and issued a criminal trespass citation for threatening staff. We regret that your residency with us didn't work out, and we wish you the best of luck going forward. -- Julie Meeks, Community Manager, 770-907-4150

12-05-2018

Amenities

Apartment Features

Air Conditioning
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Microwave
Oversized Closets
View
Washer & Dryer Connections
Deck
Garbage Disposal
Patio
Refrigerator

Special Features

Pets
Short Term Available

Community Features

Accepts Electronic Payments
Business Center
Clubhouse
Emergency Maintenance
Extra Storage
Fitness Center
Garage
Gated Access
High Speed Internet Access
Laundry Facility
Playground
Swimming Pool
Tennis Court(s)
On Site Maintenance
On Site Management
Pet Friendly

Additional Features

Beautiful Swimming Pool and Sun Deck
Car Care Center
GOChat Business Center with Wi-Fi Hot Spot
GOFit State of the Art Fitness Center
Lighted Tennis Court
Picnic Area with Barbecue Grills
Spacious Balconies and Patios

Property Details

Monterey Village

Monterey Village is a beautiful addition to Jonesboro's neighborhood of apartment homes. We offer outstanding customer service and beautifully designed one, two and three bedroom apartment homes conveniently located off I-75 at exit 235. With a location where you work and play, you'll have everything you need right outside your door. You'll also have everything you need inside your door to make your home the oasis of tranquility and comfort it should be. We have a professional management team that will provide you with excellent customer service. We are sure you will want to call Monterey Village home.

Schools

Rating 4

Sequoyah Middle School

95 Valley Hill Road Sw, Riverdale, GA 30274
Public
Middle
6-8
Rating 3

Riverdale Elementary School

6630 Camp St, Riverdale, GA 30274
Public
Elementary
PK-5
Rating 3

Charles R. Drew High School

6237 Garden Walk Blvd, Riverdale, GA 30274
Public
9-12
Rating default

Rising Son Academy Inc

5880 Old Dixie Hwy, Forest Park, GA 30297
Private
Coed
PK-6
Rating default

Upper Room Ministries Christian Academy

587 Garden Walk Blvd, College Park, GA 30349
Private
Coed
PK-11
Rating 3

Unidos Dual Language Charter School

4475 Hendrix Dr, Forest Park, GA 30297
Charter
Elementary
PK-8
All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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