Monterey Village is a beautiful addition to Jonesboro's neighborhood of apartment homes. We offer outstanding customer service and beautifully designed one, two and three bedroom apartment homes conveniently located off I-75 at exit 235. With a location where you work and play, you'll have everything you need right outside your door. You'll also have everything you need inside your door to make your home the oasis of tranquility and comfort it should be. We have a professional management team that will provide you with excellent customer service. We are sure you will want to call Monterey Village home.
I'm only giving this a 1 because I can't give it a zero. This apartment complex is so unprofessional that it is ridiculous. Submitted an application on May 24th; was told that it would take up to 72 hours to process it. After 6 business days, and continuously calling and emailing the manager Stephanie and getting no response, I decided to go up to the apartment complex and find out what exactly was going on. I get up there and my application had not been submitted at all and to make matters worse, the apartment that my administration fee was supposed to hold had been sold. On another note, I was told I was approved for an apartment but when I came back to talk to Stephanie, she denied her ever saying that I was approved. The only professional employee was Takeya. Everyone else needs to learn how to conduct business and not play with people's time and money.
I must say I've been an resident here for almost a month now . And the office staff is simply amazing and accommodating . They make my stay here enjoyable and comfortable . So far so good .