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We are extremely disappointed with this place and we are astonished by the poor service from the management. Management is never available to take the phone call and has showed little to no customer service. Upon moving to this apartment, we found that the management had not cleaned or fixed the apartment. Everything is broken, fleas in the apartment and the carpets are dirty and smell like urine. We put in a work order and nothing has happened so far and its been over a month. Absolutely disappointed!!
The gym equipment has never been fixed since moving in. The pool was down for 2 weeks in one month and the entire month of July. The washer in my unit has been broke for over a month and no one has been in to even see what part it may need. The staff will be in the office with the door locked; they ignore calls and knocks at the door. The units are cheaply made...you can't even wipe the walls down without stuff falling off of them. The place is infested with spiders. Forget the parking within your own unit rule...they don't enforce it, so you might have to park two units down.
Really enjoyed living in this peaceful safe neighborhood. Only problem I had with my one bedroom apartment is that the bathroom is upstairs in the bedroom. So, if you have company, they will have to go through your room just to get to your bathroom. Besides that, everything else was great!
Quality, convenience and location...what more could you ask for? Located minutes from I-95, I-16 and Highway 80, this is the perfect place to call home. You will find spacious floorplans that are affordably priced, with an unmatched amenity package in the area! Hurry and come see us today.
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