Jackson Square

I have had the most amazing experience living here for the past 3 years. Assistant property manager Nakila Dave has been an amazing asset to the community. She is friendly, compassionate, ready and available to help in anyway she can. Our property manager Angel Borges is the same way, as well as all of the staff. Great place to live, great staff.

I currently live here and it is a nightmare. They will not respond to maintenance requests no matter how many times you call, go to the office, or submit requests online. I have lived in multiple units and they are all infested with German cockroaches. The package room gets broken into multiple times a year, year after year. Every year children's Christmas presents are stolen from the package room because management will not install a proper security door. Also, the community is not actually gated because the gate is always broken. Read the other reviews, they are all the same. Roaches, theft, poor maintenance, and bad management are what you get. I wouldn't recommend this place, it is overpriced and you will have roaches and if something breaks, they will never fix it.

Ms Ty was a wonder assistant for me, She went way and beyond to go out the way to have me in the apartment .Ms Ty was excellent . The tall lady is always helpful too.

Ive never lived with roaches but Im mostly annoyed that Im living with them in LUXURY apartment where Im spending so much money. To be spending so much money but you cant look in any direction without seeing them is so disgusting and the pest control seems like its just water being sprayed to shut residents up. I have them in my light fixtures and Ive even seen them crawling over packages in the package room. I ask for maintenance to fix things such as mold in bathrooms and balcony doors that dont close or lock and Im told that its just dirt thats making these things occur, which means theyre not fixing anything just telling me to clean up. Never knew Clorox could fix locks. I call after 3 weeks of having a request in and Im told that they are behind so I guess Im just supposed to pay my luxury rent every month but accept that its a project experience. Management could absolutely do better with taking accountability with the issues in the complex ESPECIALLY the ROACHES. But I guess because they get to go home its not such a big deal to them.

I really love this place, clean and peaceful, highly recommended.

Very very bad customer service n very very rude