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Roach infestation, terrible removal, rude customer service over the phone, never get back to you on things that go wrong
Roach infestation, not soundproof, and cheap renovations. Its a hassle living here and I would not recommend anyone move here.
I am glad that I have moved out. The previous manager was nice, always responded and solved the problems promptly. However, everything changed after the apartment was sold to a new owner. The management now is sucks. It took one week to fix my toilet leakage. The kitchen disposal only worked for three days after each repairment, and then it stopped working. The window leakage in my bedroom was never repaired well. The manager told me the repairment was done, but the water still leaked into my bedroom in every heavy raining day. Eventually, I gave up to fix the disposal and window.
It is a very old building with a lot of problems inside. Although the company had made the redecoration, the problems are still there. The soundproof is terrible, I could hear neighbors fighting, signing and their music. ROACHES is the biggest issue. Don't trust their pest control. If you want to live here, youd better to do the pest control by yourself. I used a lot of boric acid, COMBAT and Raid and never kept the kitchen waste in the room overnight. I still saw the roaches in my room.
The attitude of current manager is distant and not friendly. She only replied my email when I asked the questions about the lease and how to pay my rent. After I moved out, my account was deducted $647. I wrote the email two times to the manager, she didnt reply me. When I called the manager, her attitude was impatient. So, I called the person who in charge of the apartment rent in SPM, LLC (the company of property management) and left the message. Still, never got any response. They closed my Rent account, so I have no way to check the money. IGNORE is the way how the company manages the apartment. I think I will never know what is the $647 used for.
There are lot of apartments in Augusta. I lived here just because its near my working place and the rent was cheap before the redecoration. If you have the budget of $800, you can find a better place to live in Augusta.
Great Apartmemts!!! Clean and renovated!!! It s in the perfect location. Close to everything you need from the mall, to downtown, to North Augusta,SC.
I thought it was nice at first glance and looking on their website but boy was I fooled. They say its newly renovated however it was a poor job. The bathtub starts chipping off within 3 months of living here, the floors have bubbles in them and if you dont have a patio or balcony its VERY depressing. They have a pool but this summer it didnt even open until the very end of June. And even after it was open they closed it down at LEAST 6 different times for maintenance and wouldnt be opened until a week and a half later. Oh! And just like every other review, there are ROACHES. Ive had pest control come by 3-4 times and 1) They are very rude and 2) not even 2 weeks later they are STILL there. The leasing office rarely answers their phone so its basically luck if they actually pick up. All in all, DONT move here. I pay $950 a month for 2 bedrooms and it doesnt even come with a patio. I wouldnt even call this an apartment but they charge like we are living fancy! So unless you want your pockets to be robbed DONT move here.
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The Terraces at Summerville apartments in Augusta, GA are where comfort and convenience meet. Just minutes from the best shopping, dining, and entertainment you'll find in Augusta, The Terraces at Summerville combine an ideal location with thoughtful amenities*. Our newly upgraded apartments are detailed with dramatic features such as granite countertops, European washers and dryers in every home, and a stainless steel appliance package. With one and two bedroom apartment homes available, you're sure to find the right floor plan for your lifestyle. Plus, you can't beat our sparkling pool, grilling station, or the easy access to downtown Augusta via I-520 and the I-20 loop.
We invite you to view our photo gallery, and see our lushly-landscaped community for yourself. To truly experience the life that awaits you at The Terraces at Summerville, contact us to schedule your personal tour, or drop by our office.
*Certain amenities are currently undergoing renovations. Please contact us for more information.