Addison at River Ridge

I love living at the enclave! Its convenient to everything. The staff is more than helpful and pleasant.

They are in the middle of renovating but the staff was very nice and welcoming

I can honestly say "Addison at River Ridge" is not up to par. Do not recommend moving in, Theyre always shutting down the water to fix the pipes, and I mean ALWAYS! Maintenance is terrible, Ive had a worker come in smelling like weed, your apartment will smell like weed. They took still havent fixed stove, closet doors or holes in the wall. Maintenance is extremely short staffed resulting in long wait times for fixes. Management is more focused on making the complex "look pretty" vs fixing existing issues. Complaints are not taken seriously. The office staff does not answer the phone and the office during "normal business hours" the doors were locked but someone was inside. The floors creak really loud and you can the walls are very thin to where you can literally hear the neighbors talking on the phone.

I have garbage in front of my unit and after asking to have it cleaned up, I found ants eating the leftover food and no clean up. NO SHAME IN THEIR GAME!

Pictures are worth more than words

Without a doubt the worst place I've ever lived and would not recommend anyone to move here. We were moved into the wrong unit (we needed washer/dryer connections, which they told us we'd have BEFORE we moved into the unit), so we had to wait three days before we could be moved into the correct unit. Water is shut off several times a week with zero notice. A/C does not work, so if you're fine with 85+ degrees in the summer, this is a good place for you! Maintenance almost never comes by, and when they do, they say they'll "be right back" for a part and never show back up. We called at least 10 times to get our A/C fixed in 2020 while I was working from home, and was asked by management for us to return the window unit we personally paid for, because "the air was blowing" from the central A/C. I had a thermometer from the window unit that proved it was 85+ indoors, however they decided that wasn't their problem. At the end of our 1 year lease, there was a strong foul odor coming from the pipes. It took over two weeks for someone to even come and check it out, only to be told it was our fault for having a window unit. The bathtub and shower are painted over, which peels within one wash or LIGHT scrub. Bugs are a constant issue. If our front door was not deadbolted, you could knock lightly on it and push the door open. No insulation. The flooring was not laid down correctly and bubbled up everywhere. If our downstairs neighbours talked or smoked INSIDE, it would sound like they were smoking and talking inside our apartment. The entire Enclave property looks dirty and run down-and it is.The nicest place on property is the well-maintained office. That's it.

I recently moved in here and got to say the staff has been excellent in taking care of business. Any issues I had was taken care of to my satisfaction. A quick turnaround on any maintenance issues. I see maintenance trucks around all the time and they are really working and renovating the place. I’m pretty happy I moved here.

I love my apartment and the managent is super nice and helpful. And it’s in a wonderful and great neighborhood and I just love everything about this apartment!

The nice sweet ladies in the front office are so kind and welcoming we can’t wait to move in and call it home

Mrs. Kimberly our leasing manager is awesome! She is about her business but with communication and doing your part she is willing to work with anyone ! And the apartments are nice

Super nice staff and great curb appeal would definitely recommend renting here lots of great extras too.....!!!

Kim has helped me out extremely . She has tried very hard to accommodate with me & even offered to baby sit the baby

My front door has been broke since the summer. Put in multiple work orders for it. Their fix…put two wood screws in the molding on the frame to “help” keep it closed. Now my AC is broke…

I will never refer a friend to stay out. The mangerment is very poor. They have a attitude when you need things fixed. But they want they rent $ on time.

Ive had my bathroom ceiling leaking water as if it’s raining from the upstairs apartment and no one thinks its bad enough to come fix and its horrible ive lived here under a year im honestly about to make some legal moved bc they seem to think we pay rent for the to do nothing so no i wont be quiet anymore and they know what apartment number this is bc ive called and called and called no one comes they have a emergency number for maintenance and for whaaaaaaaat nobody comes