ACTIVE TERMITES AGAIN?!
CONS: For a "luxury" apartment, there's nothing luxury about it outside of the door handles. The vinyl floors are cheaply made and ours has been lifting upon move in! Speaking of move in, let's begin with that.
We were showed an apartment in which we did NOT apply for( pay first and then they'll show you your apartment) so they put us in "renovated" apartment to make up for the difficult time. We were SWARMED with termites so bad that we stayed in a hotel the same night and was reimbursed for that. It is NOW 2/28/2019 and we are having active termites AGAIN. I emailed the property manager, property owner, and the leasing manager with pictures on 2/22/2019 and no one responded. Instead, they sent maintenance to LOOK at them on Monday- 2/25/2019. Why??? Tueday, FINALLY someone who TREATS termites came out and told me what he could do and how bad the building was infested but did not treat LOL a joke! He told me he would be back to treat. Wednesday 2/27/2019 someone came to clean the light fixtures that held the dead termites and dumped it outside of our apartment. SO WHEN WILL IT BE TREATED?! We've experienced TERMITES. WATER BUGS AND HEAAAVVYY BOXELDER BUGS YEAR ROUND! The pest control comes out and "treats" the infestation but that'll last for 2 days. I rather the gate stay open than the gate not opening at all! There's been numerous of times where the gates wouldn't open so 10 cars would sit around the leasing office parking lot until it does. I called the "emergency line" and no response or follow up.
If you do not have a top floor apartment, you're out of luck. The floor foundation is so horrible and my neighbors above me sounds as if there's a Zoo every day and night. Oh! And they LOVE dumping things over onto our balcony so it looks a mess.Thin walls..I dont care about anything else except properly treating these termites and the management showing empathy for our situation.
Very nice complex and wonderful staff
Luxury apartment living with metropolitan conveniences! Rutherford Glen provides exceptional living with inviting surroundings. We are conveniently located off Interstate 85 and 285, putting you within minutes of most major business districts in Atlanta, shopping and entertainment! Rutherford Glen offers distinctive and quality crafted floor plans, created with exceptional style and secluded privacy. We offer spacious, one, two and three bedroom elegant apartment homes which include crown and chair molding in the living and dining room area as well as arched walk ways, energy-efficient utilities, washer/dryer connections intrusion alarms, built-in bookshelves and fireplaces in select homes and much more! Rutherford Glen offers many wonderful amenities and features which include: a beautiful and relaxing resort-style pool, state-of-the-art fitness center, laundry care center, care center, controlled-access entry, remote-access garages, resident business/conference center.