Jen's test 10/29/2018 2:37pm
For some reason, the employees at Post Brookhaven are always angry or rushing you off whenever you reach out for any questions or help. It makes my living experience very uncomfortable.
The MAA should seriously reconsider their staffing.
I lived in this apartment complex for over 4 years and i have seen a huge downfall since the MAA acquired them, on the overall quality of the apartment tenants and maintenance.
I terminated my lease for this reason and Post Glen makes termination experience a nightmare by trying to rip you off as much money as they can from you. The admin here are not only the brightest, but some of the most unpleasant people to deal with. You need to constantly call back to fix unfair fees charged against you. They will try to find every ways to charge you a little bit more.
I highly advise you don't start renting here if you want a easy and safe living experience. It's pretty rough here.
PREDATORY: DO NOT LIVE HERE
My move out experience has been disappointing. I learned the hard way that Georgia's rental agreements prey upon people who have never lived here before. But I was disappointed to know that Post Glen has a regular office practice of calling residents and reminding them that their lease terms are coming up and they they need to submit a letter. Every resident except me! The people I spoke with in the office were shocked I didn't receive a phone call or email regarding my lease. Even though it appears that this is a normal service that most residents receive and I didn't and I was kind of just forgotten, the office manager didn't seem to care that my customer service experience was seriously lacking. They just wanted me to pay and leave.
Upon move out, the office REFUSED to do a walk out with me on the weekend. They only do walk-outs between 9am-4pm Mon-Fri. Clearly this benefits NOT ONE CONSUMER. They actually asked me to come during my lunch FROM DOWNTOWN.
This whole experience has cost me more than $500. I have never been late and I am an extremely clean person.
This place does not care about you, they just want to charge you for as many things as possible.
Living on the top floor at Post Glen has been a good experience. The management is efficient, the maintenance slightly less so, and the overall value and location (in between a super close MARTA station, Town Brookhaven, Buckhead/GA-400, and Buford Hwy) allows for plenty of great experiences all within a quick walk or drive.
"Post Glen's luxury apartment homes are located right in Brookhaven, a beautiful suburb of Atlanta. You'll not only be close to parks with walking trails, golf courses and Brookhaven Country Club Lake, but you'll also be near Buckhead and Downtown. Enjoy all that the area has to offer, including shopping at Phipps Plaza and Lenox Square, restaurants, entertainment and nightlife.
Our beautiful community offers a controlled-access gate entry and attached or detached garages with some apartments. And if you're driving an electric car, take advantage of the unlimited access to our free electric car charging stations. Other community amenities include an urban vegetable garden and a resort-style swimming pool. Choose from many floor plans including apartments, townhomes and carriage homes, some of which also offer a gas fireplace for cozy days and nights."
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