My boyfriend and I love our apartment and the complex. Had some issues during my move in process and informed the apartments about my situation, they were so helpful and patient especially Zari. I explained to her about what was going on and she worked with me until it was time to move in. I am forever thankful for her patience and positive attitude with helping me.
This place may look nice, but beneath the fake wood floors lies bugs and its the management. They literally never fixed my floor that was broke since I moved in but they tried to tell me they saw a pitbull on my first floor patio. Straight lies I don't own a pitbull dog and for second you cant even see my patio because there is big bush in front of it. They tried to scam me for money too bad I was already moving out. Hire someone who knows how to use the word threw and thought as the manager cant type or write emails.
I will make it my mission o go on every platform and give this place a thorough review so that people will not be bamboozled by the appearance of this community but are unaware by the unprofessionalism and lack of customer service at this apartment complex.
Earlier this month I came in and toured. I was SOLD. Chris was able to find me an Azeala with a washer and dryer for a rate of 955/month. This was a great deal because if you are family with Madison only the Beech floor plans has a washer and dryer which he quoted me for 994/month. That day I went home, applied and was approved for Unit 924.
I was dealing with Xavier throughout the process; he handeld my paper work but was a little slow in replying to my emails---nonetheless I was not moving until May 22 so I was not too pressed as of yet.
Two weeks after signing I received an call from the leasing agent that toured the complex with me saying he thought I was applying. I informed him that I did and that I was approved for Unit 924. He asked me to give him my name and when I looked it up in the system I was assigned to Unit 1024. I am furious--I specifically only wanted to move to this apartment because I was reassured that 924 had a washer and dryer for the cheaper rate than the Beech. He went to inspect Unit 1024 and it only had a washer.
A non-negotioable for me moving was to have a washer and dryer. Once I spoke to the assistant community manager Paige, she informed me she knew about me situation from LAST WEEK and that the tenant from unit 924 informed the office she no longer wanted to move, so the moved me to an apartment that was "comparable." However, NO ONE from the office called me and communicated this to me.
great place to live I been here for 5 years and I am not leaving
Stayed away from this apt, ROACHES and MOLE,
We are providing Virtual Tours, Self-Guided Tours, and In-Person Tours By Appointment Only. Contact us today so we can show you your next home! Our community offers residents upgraded Studio, 1, 2, and 3-bedroom apartment homes with quality finishes in designer kitchens, including backsplashes, breakfast bars, and dining areas, in addition to wood-burning fireplaces and spacious floorplans. You'll enjoy access to an abundant amenity package to fit your lifestyle, such as a sparkling pool, fitness center, yoga studio, tennis courts, sand volleyball pit, playground, and - for the four-legged friends - a bark park.
A multitude of shops and restaurants await within 1/4 mile at the Toco Hills Shopping Center, including Starbucks, Market Fresh, Whole Foods, Target, and over 15 local and chain restaurants. Our community is positioned perfectly for residents to enjoy a brief commute to work at Children's Health Care of Atlanta, CDC, and Emory University. Madison Druid Hills is also within close proximity to I-85, GA 400, and Buckhead, providing convenient access to other major area employers, entertainment, and shopping centers.
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