Citra at Windermere

For the most part, we enjoy where we live; however, the rent is substantial and when paying premium rent you don't want to deal with petty problems. For instance: Inconsistent enforcement of the valet trash rules. We left our trash can out until the next morning one time and got a warning. Yet our neighbors constantly leave their trash bags in the hall (without the trash bags being in a trash can, mind you) stinking up/dirtying the halls, and they are not stopped by the apartment complex.

Public amenities are not controlled and are frequently visited by non-residents preventing me from using them. Rules are often arbitrarily observed by management.

Everything is taken care of right away and very clean grounds. The staff is very helpful and considerate. Great place to live !

At move in, some of my cabinet doors were already scratched up. There is a permanent stain on my bathroom tile that is blue before i moved in. You cannot open any vanity drawers in the Master bath if the door is open, i can only do either or. I moved in on November 29th, and have asked numerous times for my water bill, of which i have YET TO GET IT. I am sure i have a huge bill. I will not pay late fees as it is not my fault, and i have done my part. Its been 4 months now since i moved in.

all the employees are friendly & welcoming, the amenities are amazing and the apartment is very comfortable
The only thing I don't care for is the required trash service-Im uncomfortable with a stranger coming to my doorstep to get my trash & because I do not use this service, I am unhappy about having to pay for it. Especially because the trash compactor is right in front of my building.