Didnt contact me, sent couple of emails and calls with no reply.
The location and price range makes it seem like such a good deal, but the management is terrible. I thought my experience at Trio would make me glad to have moved there, but now I cannot wait to move out.
At first the staff is very kind and helpful, but they don't like to do their jobs. Applying to live there took us over a month when it could've easily been a 1-week process max. If you call their office they will ignore the call if they don't feel like answering it. They talk about all of their amenities but don't tell you that the gym and work area close and won't give you the hours. The office is sometimes closed during their supposed "office hours" with no explanation, meaning if you need them, they could care less.
If you try asking them anything they reply very disrespectfully, specially Yolanda and Kat. They were super helpful in the beginning but afterwards it became very difficult to talk to them. They constantly try to end the conversation and wipe their hands by saying "that's not our problem". They cut you off when you speak and try to convince you that nothing is their fault.
If you can avoid living here, I 100% recommend you find a place with somewhat decent management because it makes all the difference. The management here is rude, intolerant, and some of the most unprofessional staff I have ever met and really ruined the experience for me.
bad. Just BAD. Ugh...
YOU will appreciate a higher standard of living at The Trio, part of the 40-acre master-planned, mixed-use ENCORE! neighborhood emerging in Downtown Tampa. This brand new six-story building features interior harmony and hip one, two, three and four-bedroom residences. We offer apartment homes with amazing features and amenities in a unique, upscale building. From the park-like courtyards and spectacular pool to the movie theater and internet cafe, The Trio offers relaxation and convenient access for exploring area attractions. Located at I-4 and I-275, ENCORE! is rich in history and close to popular destinations such as Curtis Hixon Park, Ybor City, and the Channel District.
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