For starters, my review would have provided the Vintage Lofts at West End in Tampa, Florida with ZERO STARS, but unfortunately, zero was not an option, so regrettably, I must provide them with a one-star rating that is not deserved by any means.
My experience living at the Lofts can be put, quite simply, as A NIGHTMARE.
The sales office is a joke. Have you ever heard of the expression, "The customer is always right?" Well, with the sales office, "The sales office is always right". The people in the sales office have ZERO, and I mean ZERO customer service skills.
Unfortunately, the Lofts are a convenient 0.7 miles away from the University of Tampa. Roughly half of the occupants of the Lofts are college students, making the apartments a scam from the start. They know UT kids want apartments close to campus, so in reality, the product sells itself. Because of this, the sales office has no incentive to do their job correctly. We all pay our rent on time, so they have no reason to make you happy otherwise. Besides showing guests a tour of the apartment complex, I truly do wonder what these people do all day in that sales office.
1. They regularly tow cars
2. Random $5 extra charge for "Painting"
3. Random $250 fine for taking a picture
4. They have screwed up my mail, that IS ILLEGAL
5. "Emergency" maintenance did not know the address of the apartment complex, and didn't come one time after I requested it
6. Hot tub worked 5% of the time
7. Coffee machine broke all of the time
8. Gate to the garage would just stop working
9. One burner of our stove wasn't working and they tried to make us buy them an entirely new stove
10. Everything in the gym is broke
11. Dog poop everywhere, don't go barefoot in the dog park
12. Trash, throw up, even dog poop and pee are in the hallways
In conclusion, NEVER LIVE HERE, or else you will never wake up from the nightmare that the Vintage Lofts at West End in Tampa, Florida sales office provides for you!
I would not recommend this place to anyone. If you enjoy cockroaches and dog poop all over your apartment hallways then this is the perfect place for you.
Great place to live.
The walls are so thin you can hear everything nextdoor.
If I could give 0 stars I would. The office staff are some of the most under qualified people I've ever come in contact with. From losing our money to not communicating properly and making life 10 times more stressful. People get fired left and right and leave you hanging when no one in the office communicates to eachother and nothing gets done and your lease gets messed up! Horrible service.
Vintage Lofts at West End Apartment Homes features one bedroom, two bedroom, and three bedroom apartments for rent in Tampa. Perfectly located in Hyde Park North and only minutes from Riverfront Park and the University of Tampa, Vintage Lofts at West End Apartments is convenient to Downtown, SOHO, Channelside, and the Westshore districts, and only minutes from the world's best beaches. Select Vintage Lofts apartments feature built-in a built-in computer desk, energy efficient appliances, included washer/dryers, and balconies with incredible courtyard views. Enjoy the finer amenities that Vintage Lofts has to offer, including a resort style pool, spa, grill, an abundance of covered parking, and an oversized, fenced-in park with breathtaking fountain. Come home to the impressive blend of West Tampa flavor of Vintage Lofts at West End Apartments today.
Let me know when this property is back on the market